The Desktop Support Technician will perform all aspects of support related to the day to day computing needs of MathWorks employees. He/she will provide support via phone, e-mail and Intranet as well as perform problem determination at the user's workstations throughout MathWorks Natick office.
Responsibilities
Diagnose and resolve computer problems and requests from users in a timely manner.
Accurately record such requests into the help system.
Install, configure and troubleshoot hardware, ...
The MathWorks - 4 months ago
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