Statement: Provide Level 2 Support for client technologies such as desktops, laptops, software, printers, blackberries and cell phones. · Detect and diagnose client hardware failures and make technical recommendations. · Analyze and assess customers’ service requests and provide prompt technical solutions. · Work with end users both in person and over the phone to resolve technical problems with client hardware and software. · Interact with various IT platforms in a multi-layered client ...
VisionIT - 30+ days ago
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