Desktop Support Technician
WaveCreste - Richardson, TX

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WaveCreste is currently seeking a highly motivated individual for a Desktop Support Specialist position located in Richardson, TX.
You will be expected to provide world class technical support to our customers, implement technology solutions within the organization, provide technical and customer support on a broad selection of technologies and business applications and deliver innovative research to address a wide array of issues and challenges.
This role requires an individual who is: outgoing, a self-starter, has excellent communication skills, enjoys working as part of a team, can successfully multi-task, and able to walk busy executives through both complex and simple technical issues.

Required Skills:
  • Windows 7
  • Microsoft Office 2007, 2010
  • McAfee Antivirus software
Desired Skills:
  • Citrix VPN Client configuration and troubleshooting
  • Wireless configuration and troubleshooting
Certifications:
  • Comptia A+ Certification (optional)
Additional Requirements:
  • Ability to follow directions
  • Detail orientation
  • 2+ Years of Customer Service experience
Ability to lift, move, ship and install/configure computer equipment (up to 75 LBS)
  • Motivated Team Player
  • Excellent Written and Oral communication skills
Technical/Business Skills
  • Windows 7
  • Microsoft Office 2007, 2010
  • McAfee Antivirus software
Desired Skills:
  • Citrix VPN Client configuration and troubleshooting
  • Wireless configuration and troubleshooting
Additional Requirements:
  • Ability to follow directions
  • Detail orientation
  • 2+ Years of Customer Service experience
  • Ability to lift, move, ship and install/configure computer equipment (up to 75 LBS)
  • Motivated Team Player
  • Excellent Written and Oral communication skills
Experience/ Education Requirements
Associates degree or equivalent experience. 2 years' experience with WIN 7 desktop support. Microsoft certifications a plus. A+ Certification.

CareerBuilder - 30+ days ago - save job - block
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