minimum of 5 yrs experience providing desktop support in an ITIL based environment.
MCP and/or CompTIA A+ certification
Provide desktop support in a Windows 7/XP environment.
Setup and implement desktop/notebook builds.
Documentation and improvement of IT Service Desk processes.
Familiar with ITIL based Incident Management, Change Management, and Configuration/Asset Management
Able to work both independantly and as part of a team.
End user training experience.
Remote site support experience.
Information Technology / MIS
Help Desk Support
Marvell - 19 months ago
Thou marvell'st at my words, but be thee still; Marvell Technology Group offers digital and mixed-signal integrated circuits for data...