Digital Content Coordinator
University of Oregon - Eugene, OR

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FTE : 1.0

Salary : $60,000 - $75,000

The Center on Teaching and Learning (CTL) seeks a digital content coordinator to shape and manage communications with CTL key staff and DIBELS Data System (DDS) users, CTL collaborators and stake holders, educators, and the public. This position will require working closely with CTL staff responsible for applications development, customer and technical support, marketing, and research to increase awareness of our applications and services and to improve the customers’ experience of using CTL web-based and direct customer support services. The digital content coordinator will develop and implement a strategy for using social media technologies to build and sustain communities centered on the role that CTL’s applications play in enabling effective instructional delivery and decision making strategies in schools. Superb writing, editing, and interpersonal communication skills are essential.

Duties and Responsibilities

Design and develop a new portal site for CTL that is based on a social media approach to building and sustaining user communities that are connected with our various applications. Increase visitor engagement with CTL webpages through accessible, visually compelling design; high quality, highly relevant content; and multiple opportunities to participate. Be responsible for the information architecture of the portal and the design of its visual assets.

Collaborate in enhancing the production, publication, and management of content and defining the communication opportunities and roles of CTL staff and stakeholders.

Build our presence in major social media platforms, as appropriate (e.g., Facebook, Twitter, LinkedIn, and YouTube).

Lead a cross-functional team in CTL with the goal of continuously improving and adapting the portal and promoting a consistent approach to external communications. Establish a process and schedule designed to identify and report on usage patterns and performance in light of goals.

Provide assistance and advice to CTL researchers and customer support staff on the role and uses of social media in research.

Work with key internal stakeholders on strategic communications planning, including media messaging, content development, media relations, and social media.

Participate and assist in the development of an active program of research to elicit and prioritize user needs. Work with application developers and subject matter experts to contextualize needs and translate them into functional components.

Coordinate stakeholder involvement in requirements analysis, application design, usability assessment, and acceptance testing.

Participate in a cross-functional team including Customer and Technical Support staff to enhance training-related and user support content and content delivery.

Create connections within the wider preK-12 education space, increasing awareness of our expertise and solutions.

Minimum Requirements:
Bachelor’s degree required; in Communications, Journalism, Marketing, or other relevant major.

Preferred Qualifications:
Comprehensive working knowledge of web CMS concepts including information architecture, content management, metadata frameworks, templating, workflows, web writing and editing, and web analytics. Dedication to quality user experiences and an aptitude for visual solutions.

Demonstrated experience with conducting user research and requirements analysis in education or related fields.

Experience using SharePoint and SharePoint Designer to build community, collaboration, and social networking sites.

Familiarity with the use of tools such as HootSuite and Sprout Social to manage social media campaigns.

Experience working with cross-functional teams and developing relationships in a fast-paced and highly goal-oriented educational research organization.

Ability to develop and implement successful communications strategies.

Advanced proficiency in a variety of design tools including Adobe Creative Suite or similar.

Excellent oral and written communication and presentation skills.

Ability to foster an open environment where conflicts can be aired and resolved in an objective manner.

Commitment to CTL's core values and mission.

Passionate about new digital trends, online technology and how to apply these to CTL’s mission.

Authorization to work in the United States.

User experience design.

This is a full-time position with a yearly contract that is renewable based on performance and the availability of funds.

Application Process:
Send a letter of interest, a current vita and names of three professional references to: Ellen McHaley, 5292 University of Oregon, Eugene, Oregon 97403-5292 or to mchaley@uoregon.edu . Your letter of application is extremely important and should carefully document your interest in the position and your qualifications. To ensure consideration, all materials must be received by November 9, 2012 . The position will remain open until filled.

The position is subject to a criminal background check.

The University of Oregon is an equal opportunity/affirmative action institution committed to cultural diversity and compliance with the Americans with Disabilities Act.

University of Oregon - 19 months ago - save job - block
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