Digital Solutions Specialist
Gordon Flesch - Milwaukee, WI

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The Gordon Flesch Company is the largest independently owned office technology company in the Midwest, with over 600 employees, and locations in Illinois, Indiana, Wisconsin and Ohio. We’ve been providing exceptional office technology products and services for more than 50 years.

We are looking for a Digital Solutions Specialist to join our team! The purpose of the Digital Solutions Specialist is to perform product installations, customer training and post-sale support on site at customer locations.

Responsibilities:
• Product installation/customer training on core products
o Install and connect Multi-Functional Devices , printers, and local
scanners to the network or workstation and configure devices
o Install software drivers on customer servers and workstations
o Provide end-user walk-up training
o Provide end-user and Admin training on networking features: print,
scan, send, fax from desktop
• Basic troubleshooting and post-sale support on core products
• Organize, maintain, and update files, utilities, and software on corporate laptop
• Complete timely and accurate scanning, installation reporting, mileage logs, and other reports as required
• Maintain open, timely, intra-branch communications (Sales, Support, Service, Management) to ensure organized, professional installations and customer satisfaction
• Additional responsibilities as assigned
Requirements:
• High school diploma or GED required
• Associate or 4-year degree preferred or equivalent experience
• General understanding of Microsoft Networking Technology
• Net+ certification, 1st or 1 – 2 years network administration experience preferred
• Microsoft Certified Professional or Microsoft Certified Technical Specialist certification(s) preferred
• Excellent organizational skills
• Ability to present technical information to small and large groups in training situations
• Experience with selected business applications, Microsoft, Adobe Suite
• Excellent presentation and communications skills
• Strong commitment to customer satisfaction

Gordon Flesch - 23 months ago - save job
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