Digital Worker Back Office Analyst
Ford Motor Company - Michigan

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Job Description & Qualifications
Position Duties

The Digital Worker End User Engagement function at Ford is a challenging, fun, and rewarding area. This position provided an excellent opportunity engage with every skill team in the enterprise and to learn in-demand skills in a rapidly growing area of Enterprise IT.

This role will:
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Develop/Support a range of End user engagement channels/programs
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Develop and Deploy blended learning solutions
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Digital Workers Single Point of Contact to Ford’s Learning and Development organization
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Support the facilitation of training events (virtual/physical)
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Monitor and contribute to online Community forums related to Digital Worker
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Support the development/maintenance of support/training material for Digital Worker capabilities
Position may be required to work off shift hours to support activity in multiple time-zones
Project Description :

Digital Worker Back office services provide a range of End user Engagement options. They range from the support of specific capability deployment plan to the delivery of activities to support the sustainability plans of skill teams or Digital Worker capabilities. Digital Worker capabilities are a set of end user tools and services that support, Mobility, Collaboration, Office Productivity and connectivity. This includes tools such as SharePoint, Computers, Web/Audio Conferencing, Remote access, VPN, & Corporate/Personal Smartphones

Minimum Requirements
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5-10 years of experience
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Bachelor’s Degree (Computer Science or related preferred)
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Excellent Communication Skills (Written and Verbal)
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Training course design and development
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Training needs analysis
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End User engagement Experience (Deployment, Training, Communication)
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Process Analysis, Development and Deployment Skills
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Training/Support Material development
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Meeting/Training Facilitation
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Microsoft Office Applications
Preferred Requirements
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Web Content Development
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ITIL certification
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Microsoft SharePoint - Contributor
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Microsoft SharePoint - Designer
The distance between imagination and …. Creation. It can be measured in years of innovation, or in moments of brilliance. And, it can be a road you start traveling right now. When you join Ford Motor Company, your journey begins. You become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
At Ford Motor Company, the distance between you and an amazing career has never been shorter. Join the Ford team today, and discover the benefits, rewards and development opportunities you’d expect from a diverse global leader.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available
for this position. Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Ford Motor Company also is committed to take affirmative action to employ and advance in employment such persons.

Ford Motor Company - 4 months ago - save job - copy to clipboard - block
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