Job Description Summary
Please email your cover letter and resume in confidence to:
Lisa Gell, SPHR
Development Guild/ DDI
For more information about Babson College, please visit www.babson.edu
For more information about Development Guild/ DDI , please visit www.developmentguild.com
About the Opportunity
The Director will join a peer group of three other directors who report to the Vice President of Development. S/he will provide strategic and analytic leadership for both Development and Alumni and Friends Network ( AFN ). The new Director will be a seasoned and confident advancement services leader, responsible for contributing strategies and direction across all aspects of relationship management and processing. She/he will possess a strong working knowledge of advancement services best practices achieved through having worked in several best practice shops. Specifically, s/he will:
Design, implement, and manage development operations, research, stewardship, gift and finance administration, prospect development, advancement database administration (Millennium), business and intelligence reporting, budgeting and administrative support
Lead Processing and Relationship Management Groups to provide timely, accurate and vital information and business processes in support of Development and AFN
Ensure effective management of advancement operations, including accurate management, maintenance and reporting of all financial and biographical transactions
Direct relationship management and prospect development efforts including oversight of stewardship activities and prospect development with an emphasis on supporting relationship development via data analysis and donor-centrism.
The new Director will advocate for and make certain that systems are in place to take care of internal customers, and that data integrity is assured. As an experienced systems thinker, the new Director will ensure that the right questions are asked to generate the best information available to support Development, Finance, IT and AFN , among others. S/he will lead and/or participate in various working groups focusing on Development’s and AFN’s high priority and strategic initiatives, demonstrating the ability to work as a key contributor and collegial partner.
Partnering with Development senior leadership, the Director will participate in the creation, development, and communication of Development annual and strategic plans, ensuring that measurable goals and objectives are achieved for Advancement Services. In addition, s/he will establish and monitor Advancement Services metrics.
The Director will oversee a solidly-performing and engaged advancement services team of fourteen with three direct reports: Associate Director, Gifts and Processing; Associate Director, Database Analytics; and Associate Director, Relationship Management. As a seasoned ‘people manager’, the new Director will use his/her well-developed supervisory skills to engage, motivate, coach, train, delegate and professionally grow staff members, especially through change.
The best candidates will possess:
Exceptional supervisory and program management skills along with the ability to lead during change and achieve excellence
At least ten years of development operations or advancement services in several best practices shops, with experience in operations, management and administration
Comprehensive understanding of the overall responsibilities for Advancement along with the knowledge of data, technology, reporting and program services to support it
Ability to be both strategic and detail-oriented
Demonstrated knowledge and experience using automated business and systems tools for Advancement operations
Ability to design and work with systems to create and analyze data
Experience developing, documenting and maintaining policies and procedures
Strong computing skills (MS Office); knowledge of Millennium a plus
Superb written and verbal skills
Flexibility and adaptability
An understanding of Crystal Reporting and knowledge of Millennium a plus
Babson’s working environment will best suit individuals who are self-starters, innovative, flexible, and thrive working in a fast-paced environment. Previous experience in higher education is helpful, but not necessary.
Additional Required Skills & Abilities
Babson College - 15 months ago