Director, Communications
Didi Hirsch Mental Health Services - Culver City, CA

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SUMMARY: The Director, Communications is responsible for writing, design and oversight of marketing and communications functions to increase visibility of the Agency, identify marketing opportunities and assist in the development activities.


Supervises the Agency’s Communications Division, which serves as the primary point of contact for media requests for information. Plans, directs, and oversees the activities of the Division staff engaged in the production, development, publication, and broadcast of information of services, and activities to the public and the community.

Responsible for in-house design, oversight, and professional print production of Agency marketing and communication materials, including: annual reports, newsletters, informational brochures, program tri-folds, program flyers, content of information and press kits, the annual appeal, and collateral materials for special events, donor recognition and stewardship.

Develops story concepts, arranges/takes photographs, oversees editing, design and printing and mailing process.

Writes and submits all media communications including news releases and calendar listings; submits stories related to Agency activities; serves as liaison between program staff and media; develops and maintains media contacts.

Responsible for agency’s Internet/e-marketing campaigns, including: agency website maintenance; 5K annual race website design and maintenance; email based communications to donor and mental health communities.

Develops and maintains direct mail campaign (for annual appeal and other select appeals and outreach) including: design/development of materials; selection and preparation of contact and mailing lists (as part of a team).

Assists with oversight of media/public relations consultants; works with consultants to develop and implement yearly media plan; identify key staff, clients and donors to profile in media outreach/track efforts and provide reports; respond to media inquiries.

Establishes measures to track the progress and success of marketing and strategic partnerships and evaluates effectiveness of all marketing and communications initiatives.

As assigned, supports development events and donor/prospect relations and activities.
BA degree in English, nonprofit management, marketing/public relations, business or related discipline or equivalent work experience and three years of development experience.

A working knowledge of communications, events, and development practices in a nonprofit environment, preferably including experience in an organization providing direct human services

Very effective oral and written communication skills

Superior writing skills including editing for content, style and grammar

Prior experience working with printing and mailing houses regarding production issues

Demonstrated personal computer skills with expertise in Microsoft Office, desktop publishing/graphics software (QuarkXPress) and digital photography.

Superior writing skills including editing for content, style and grammar

Experience with donor software.

Ability to meet agency's driving record and insurance standards.

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