Director, Education Ratings & Reviews
Common Sense Media Inc. - San Francisco, CA

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Common Sense Media is the leading independent nonprofit organization dedicated to improving the lives of kids and families by providing the information, education, and independent voice they need to thrive in a world of media and technology. We are currently seeking a talented, experienced, full-time Director, Education Ratings & Reviews to oversee the production and quality of educator-facing ratings and reviews of education technologies and digital learning products. This position will liaise with other channel editors to ensure the smooth flow and manage a team of reviewers who rate and review apps, games, websites, and web-based educational technologies for learning potential and educational use, aimed at educator audiences.

The Director will be responsible for the overall production, quality, tracking, and workflow of all educator-facing ratings and reviews of digital media learning products (apps, games, websites, web-based services) that will be published online and distributed to partners. You'll work with staff Editors and a team of freelance reviewers to create high-quality, web-friendly, SEO rich reviews that drives traffic to our platforms and provides real value for the audience. The Director will also be responsible for managing several freelance reviewers, will contribute to the department's overall editorial strategy, and author reviews, recommended lists, and additional content for educators.


The Director, Education Ratings & Reviews, will:

Oversee the production and overall quality of educator-facing ratings and reviews of educational technology products (apps, games, websites, web-based services)

Research, assign, and edit reviews of apps, games, or websites, as needed, and post them online or deliver to partners


Manage current freelance reviewers and hire new ones when needed

Recruit and manage expert educator reviewers

Research and stay current with new trends in educational technology affecting teachers, kids, and families

Track and meet review goals and deadlines

Track and maintain records of ratings and reviews

Coordinate with editorial staff to ensure timely reviews

Decide learning ratings and other ratings in conjunction with other senior staff

Interface with other editorial staff members to create articles about educational technologies and digital media for learning

Liaise with product and engineering teams to refine and build the review product and editor/reviewer content management/authoring tools

With senior editorial team members, determine strategy for coverage of products for review (for educator platform)

Embrace any brand messaging, any brand changes and ensure perspective and editorial voice is accurately reflected in all editorial reviews for educators

Provide constant oversight and training to ensure Editors and reviewers use learning guidelines and Common Sense educator-facing ratings accurately

Continuously monitor and analyze web traffic and use that information to guide Editors in the right direction regarding coverage and maximize traffic for the educator platform

Inform Senior Director of high priority/high visibility reviews/content for the educator platform, highlight reviews worthy of special promotions

Ensure that processes and policies are followed, including copy and style guidelines for the educator platform

Support senior editorial staff members in the execution of the editorial calendar for educators

Create recommended lists and thematic guides

Populate our sites with (or deliver to partners) appropriate educator-facing content, as needed

Contribute to editorial strategy

Edit work of other staffers, as needed


Bachelor's degree required; graduate degree preferred

Experience managing and editing in an online environment

Excellent writing and editing skills (including copy editing proficiency); experience writing reviews or blogging about learning products

Experience tracking and managing vast libraries of content

Expertise creating and maintaining style guides and training writers on guidelines

Familiarity with SEO best practices

Experience liaising with product/production/technical/engineering teams to produce website content

5-10 years education/classroom experience -- teaching or working directly with kids or teachers

Early adoption of technology & social media

First-hand experience and knowledge about ed tech, digital media and learning, gaming, mobile apps

Familiarity with the Common Core State Standards and other education metadata initiatives

Proficient in Microsoft Excel and other spreadsheets

Ability to communicate clearly and effectively

Extremely keen attention to detail

Proven ability to create content that is educator-facing, creative, fun, informative, SEO optimized

Proven ability to work in a fast-paced, highly focused, highly productive environment


You're extremely organized with a keen eye for detail, and you enjoy sorting, tracking, and maintaining order. You are facile with managing large amounts of content data and get along with all different sorts of people, and you love being part of a hardworking but fun team of editors. You're the proverbial self-starter, you don't miss deadlines, you pay attention to detail, and you know how to walk a mile in an educator's shoes.

Plus: You're the kind of person who delights in finding the best new digital tools for educators and kids. You have a phone/tablet full of apps and a compendium of educational websites. Teachers consider you a go-to source for practical advice on learning products that are good for the classroom. You've used educational technologies in your teaching, have a network of people who would love to write reviews for you, and have experience managing reviewers or writers. This is a wonderful opportunity to really make a difference in the lives of educators and families as they search for great educational tools.

The chance to work with talented, passionate professionals
A very competitive salary and a great benefits package
An organization that offers work/lifestyle balance
The opportunity to really make a difference in the lives of kids this generation and the next!

Common Sense Media Inc. - 23 months ago - save job - copy to clipboard