Director, Enterprise Performance Management and Business Intelligence
Alvarez & Marsal - New York, NY

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Alvarez & Marsal (A&M), a leading global professional services firm, specializes in providing performance improvement, turnaround management and business advisory services for public and privately held clients and government organizations. With more than 2,000 global professionals serving clients through dedicated industry and solutions teams, Alvarez & Marsal has set the standard over the past 25 years for working with organizations to solve complex problems, improve performance, drive critical change and maximize enterprise value.

Alvarez & Marsal has been honored as one of the Best Firms to Work for by Consulting Magazine and several of the firm’s professionals have been cited as “Top 25 Consultants”. Additionally, the firm has been recognized for five consecutive years by the Turnaround Management Association for our results achieved in restructuring organizations.

A&M’s Retail Enterprise Performance Management and Business Intelligence (BPM/EPM/BI) group is in need of an experienced Director.


A&M’s Retail group focuses on key areas of an organization, whether advisory or tactical supporting Senior Management, Corporate, IT, Finance, Operations, Merchandising, e-Commerce or Marketing. Our projects usually begin with an assessment and move into a planning solution implementation with business process improvement or re-engineering activities, supporting a fast paced retail environment.

Responsibilities will include the following, depending on the project focus:
  • Retail advisory and strategic leadership in the specific focus area of expertise
  • Requirements Workshops: facilitate, working with users to understand, challenge and document current and visionary processes
  • Provide directional guidance on processes leveraging - development tool
  • Process review / improvement /re-engineering
    • Create process flows, RACI diagrams, value stream mappinglanning calendar optimization
  • Lead KPI utilization and report review/analysis
    • Determine use, optimize, offer options for improvement
  • Create project execution deliverables:
    • Project plans, process flows
    • Business requirements document, KPI inventory, data dictionary
  • Lead training and change management
  • Identify new A&M client opportunities through connections to industry executives
  • Facilitate development of new relationships within existing clients through discussions of challenges in departments across the organization
  • Assist in developing thought leadership and industry solutions in the specific focus area of expertise
  • Participate in presentations to prospects advising on specific focus area of expertise


Qualified candidates will possess the following minimum levels of skill and/or experience:
  • BA/BS
  • Hyperion experience (preferred)
  • MBA preferred
  • Planning cycle knowledge | accounting close | merchandising or e-Commerce activities
  • Consulting and/or Industry Experience – in related Focus Area (both a plus)
  • Management | Sr. Management role w/in select focus area
  • Project Management, IT Change Management | Training and Strategic technology visioning
  • Process flow | Improvement | Re-engineering
  • Liaison capability; between Users | Management | Technical teams
  • Eight plus (8+) years’ experience
  • Willingness to travel 60 - 80%
  • Excellent written and verbal communication skills required
  • Excellent interpersonal skills required

Alvarez & Marsal - 24 months ago - save job
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About Alvarez & Marsal: Alvarez & Marsal (A&M) is a global professional services firm specializing in turnaround and interim...