Director, Marketing
Delivery Agent - San Francisco, CA

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Delivery Agent is looking for a data driven marketing expert to run retention marketing for e-commerce entertainment and sports clients. The Director, Marketing will establish and grow diversified email, social and loyalty channels across 30 e-commerce sites.

  • Responsible for the success of customer retention focused channels including email, social strategy and loyalty programs.
  • Innovative email channel development to include segmentation, advancements auto-trigger, email acquisition strategy, creative development, personalization, etc.
  • Develop social media strategy for Delivery Agent’s portfolio of web stores to include social commerce, video, social gifting, community, reviews, promotions and account administration.
  • Leverage existing social followers from client franchises to drive direct response to stores
  • Implement social media communities and conversations within store environments
  • Initiate product and technology roadmap for improved retention and data integrations
  • Develop competitive new media initiatives and strategic social partnerships
  • Responsible for Marketing Channel P+L, with a focus on cost efficiency and retention growth
  • Innovation and continued channel strategy to maintain best in class campaigns
  • Educate Commerce teams on new concepts and initiatives to evangelize to clients
  • Reporting and channel analysis leveraging multiple web analytic tools
  • Oversee a team of 3 marketers

  • 8+ years of online marketing experience, preferably within e-commerce
  • Business Intelligence, CRM experience
  • Excellent due diligence, analytical, negotiating, transaction structuring and financial skills
  • Ability to work collaboratively with all levels within the organization to create a results driven, team oriented environment
  • Excellent interpersonal, communication, public speaking, written and presentation skills.
  • Exceptional ability to multi-task and thrive in a fast paced dynamic environment
  • Loves TV!

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