Director, Office of Public Affairs
National Labor Relations Board - Washington, DC

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Become a part of a prestigious and elite Agency created by Congress in 1935, to administer the National Labor Relations Act, the primary law for relations between unions and employers in the private sector. The National Labor Relations Board (NLRB) is an independent Federal agency that has daily impact on the way America's companies, industries and unions conduct business.

The Director of the Office of Public Affairs, under supervision of the Chairman, is responsible for public affairs for the NLRB, including media relations and public communication strategies. The selectee will be responsible for enhancing websites, web applications, social media sites and other media for robust information sharing. The selectee will develop and implement the NLRB's external communications policies and strategies for a wide-range of audiences. The selectee will be responsible for strategic leadership in directing NLRB's provision of information to the media, other governmental entities and the public. The selectee will formulate and implement the information and public education program of the Agency to inform the public about the Agency's administration of the National Labor Relations Act, the principal labor relations law of the United States. Because of the unique structure of the Agency, in which the General Counsel is vested by the National Labor Relations Act with, certain statutory responsibilities independent of the Board, the Director of the Office of Public Affairs also furnishes technical assistance in those areas of independent statutory responsibility directly to the General Counsel.

This is a non-bargaining unit position.
    KEY REQUIREMENTS
  • Must be a U.S. Citizen.
  • Initial supervisory appointee is subject to a 1-year probationary period.
  • Background investigation will be required.

DUTIES: The selectee will perform the following duties:
  • Under broad statements of policy from the Chairman, Board Members and the General Counsel, the selectee is responsible for formulating and supervising the NLRB's public affairs and information program and disseminating news of the Agency's decisions, actions, activities and policies on a national basis to the public through the media and other means of communications, including internet technologies. The selectee is the public face of NLRB and works to develop and maintain positive relationships with print and electronic media, as well as members of other government entities and the public.
  • Advises the Chairman, the Board Members, the General Counsel, Regional Directors and other senior management officials regarding the public relations and information aspects of projected policies. The selectee is responsible for developing media and public relations strategy and initiatives for NLRB, including for its Headquarters office in Washington, DC and its regional and resident offices nationwide.
  • Acts as spokesperson for the Board and General Counsel in communicating with representatives of the media, the public, other government agencies, and labor and industry organizations for the purpose of providing information about the Agency and promoting understanding of NLRB's mandate and program objectives.
  • Plans, supervises and coordinates the writing, editing, publication and distribution of press releases, reports, educational materials and other NLRB publications.
  • Replies to oral and written inquiries received from a wide variety of sources, such as employees, employers, labor organizations, educational institutions, representatives of the media, the public, and other government agencies.

QUALIFICATIONS REQUIRED: Applicants must meet the Selective Factor to receive consideration for this position.

Selective Factor: Applicants must demonstrate extensive experience in communicating complex ideas to a variety of audiences, including issues directly related to the activities of the National Labor Relations Board, such as the National Labor Relations Act and administration of the Act, labor and employment policy, employee representation issues and current workplace trends. Extensive experience in media relations, public affairs or journalism is required.

SPECIALIZED EXPERIENCE : For the GS-14 grade level, applicants must have one year of specialized experience equivalent to the GS-13 grade level in the Federal service. For the GS-15 grade level, applicants must have one year of specialized experience equivalent to the GS-14 grade level in the Federal service. Such specialized experience includes the following:
  • Extensive knowledge of the principles, methods, practices and techniques of communication that enable the selectee to function as the organization's technical authority on public affairs.
  • Demonstrated knowledge about the issues that affect the activities of the NLRB, including the National Labor Relations Act and the NLRB's administration of the Act, labor and employment policy, employee representation and current workplace trends.
  • Demonstrated skill to meet and interact effectively with Presidential appointees, elected officials and senior executives.
  • Demonstrated ability to devise and execute plans to effectively communicate to a variety of audiences.
  • Demonstrated ability to plan, supervise and coordinate the writing, editing, publication and distribution of communication products of various lengths and degrees of complexity, such as press releases and fact sheets or the journalistic equivalent, and to work with a variety of communication tools including social media.
Applicants must meet the Selective Factor, Specialized Experience and any other qualifications requirements by the closing date of this announcement.

HOW YOU WILL BE EVALUATED: CATEGORY RATING: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. If found qualified, your application will be assigned to one of the following category ratings:

Well Qualified: Candidates meet the minimum qualifications required for the position (e.g., education, selective placement factors, etc).They are proficient in some but not all the requirements for the job.

Highly Qualified: Candidates demonstrate a medium level of proficiency that demonstrates an ability to learn to satisfactorily carry out most but not necessarily all of the position functions within a reasonable period of time (i.e., usually within 90 days).

Best Qualified: Candidates fully demonstrate ability in all major aspects of the position. This category is designated for candidates who are highly proficient in all the requirements of the position. Typically, candidates placed in this category need only a brief period of orientation to the particulars of the position in order to perform the job functions.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Extensive knowledge of the principles, methods, practices and techniques of communication that enable the selectee to function as the organization's technical authority on public affairs.
  • Demonstrated knowledge about the issues that affect the activities of the NLRB, including the National Labor Relations Act and the NLRB's administration of the Act, labor and employment policy, employee representation and current workplace trends. Demonstrated skill to meet and interact effectively with Presidential appointees, elected officials and senior executives.
  • Highly specialized skill in oral and written communications.
  • Demonstrated ability to plan, supervise and coordinate the writing, editing, publication and distribution of press releases and other NLRB publications and communication tools, including the web and internet.
  • Extensive knowledge of all media, including electronic technologies.


  • BENEFITS: The NLRB provides a comprehensive benefits package to its employees, including on site health unit services (certain offices) and a multi-faceted Employee Assistance Program.

    OTHER INFORMATION: Direct Deposit: All Federal employees are required by PL 104-134 to have federal payments made by direct deposit. http://www.opm.gov/retire/asd/pdf/99-106A.pdf .

    The selectee is required to provide verification of citizenship identity and employment eligibility under the Immigration Reform and Control Act of 1986 (Public Law 99-603).

    Males born after 12-31-59 must be registered or exempt from Selective Service (see www.sss.gov ).

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