Director, Operations
Carters, Inc - Braselton, GA

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Job Descriptions:
Carter's, Inc. (NYSE: CRI), is the largest branded marketer in the United States of apparel and related products exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 600 Company-operated stores in the United States and Canada and on-line. Carter's is headquartered in Atlanta, Georgia. If you dream of working with innovative colleagues who support and inspire you, Count on Carter's .

Maintain maximum utilization of people, equipment, technology and facility for all distribution operations (inbound, inventory control, quality control and outbound functions).

Understand and achieve all facility performance metrics while at-work for service, cost, quality and accuracy for all channels of business.

Know and achieve cost per unit (CPU) targets while maintaining high levels of safety, quality, accuracy, service and morale.

Understand and own the daily workload/workflow for the building (inbound, outbound and returns) and make sound business adjustments to ensure the facility is operating at most efficient cost-serve model.

Through training, coaching and leadership, ensure your team is achieving/exceeding daily production plans.

Model and promote teamwork within the facility and with all corporate departments and functions.

Understand and constantly use continuous improvement methodology to increase, quality, accuracy service and safety while decreasing cost per unit.

Develop, implement and enforce standard operating procedures and daily work guidelines and processes that optimize resource (people, equipment, technology) utilization.

Ensure the day-to-day operations of your shift run smoothly and efficiently (meeting/exceeding all performance metrics while displaying top leadership behaviors).

Work closely with staffs to develop goals and objectives that directly support facility/corporate goals and objectives.

Understand and properly manage all necessary variable and fixed expenses in order to improve cost per unit while maintaining high levels of service, quality and morale.

Develop associates (exempt and non-exempt) through timely feedback, effective communication, proper expectations and training, mentoring/coaching so they can achieve their professional metrics/goals and take on roles of increased responsibility over time.

Conduct monthly and quarterly performance reviews for all direct reports (addressing metrics and leadership behaviors).

Effectively collaborate and communicate with internal business partners (customer service, planning, quality, business units, etc.).Direct reports include Operations Managers for inbound and outbound on assigned shift. Actively own safety (incidents, near misses, accidents, awareness, etc.) through full participation in all safety related matters (meetings, supporting initiatives, investigations, etc.).

Required Experience:
Solid understanding and knowledge of the latest distribution center technologies (Manhattan warehouse management systems (WMS), automated unit sortation, automated storage and retrieval system (ASRS)/Goods-to-Person (GTP), automated shipping and receiving sortation, pick-to-light, radio-frequency scanners, warehouse control systems (WCS), conveyors, etc.).

Solid working knowledge of all Microsoft Office applications.

Effective communication skills both written and verbal.

Strong organization skills with the ability to prioritize competing demands.

Proven ability in making sound business decisions (focus on the decision-making process).

Excellent and proven leadership ability (focus on being proactive, leading/driving change, repeatedly achieving given goals, motivating people, coaching/developing people and being a good follower – disagree and commit).

Strong customer-focus (demonstrated success in identifying, understanding, aligning, delivering and following-up with internal and external customers).

Demonstrated success working within a matrix organization and team environment while meeting/exceeding expectations.

Ability to work a flexible schedule and evening or weekend shifts.

Demonstrated success with multi-tasking and the ability to adapt to ever-changing environment while maintaining clear focus on all priorities.

BS/BA degree in a related field, preferred.

10-15 years of managerial level experience with a preference of 2-5 years in the apparel distribution functional area.

Experience leading teams of 200+ associates (non-exempt) and management teams (exempt) of 10+.

Experience working within a sophisticated Information Technology (IT) structure.

Experience working a high volume, fast-paced Supply Chain environment.

Strong analytical and leadership skills required.

Must be available to work 1st (Mon-Thurs days), 2nd (Mon-Thurs nights), 3rd (Fri-Sun days) shift as assigned.

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Must be available to work consecutive days in a row (for example 14+ days).

Comply with Blackout Periods (no vacation or personal time allowed) as determined by Management.

Able to work on/throughout Holiday periods as decided by management (retail environment).

Thank you for your interest in Carter's . Carter's is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

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Keyword: Director, Operations
From: Carters, Inc

About this company
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The william carter company was founded in 1865 by william carter in needham, mass. it is one of the oldest and largest branded marketers of...