Director, PM Ops Services
Panera Bread 3,518 reviews - United States

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Panera, LLC is currently seeking a

Director, Ops Projects & Tools Industrial Engineer

Based in St. Louis, MO or Needham, MA

The Ops Projects & Tools Industrial Engineering Director will be responsible for evaluating effectiveness and efficiency of processes and systems used in the bakery cafe operating systems. Recommends and designs new processes and systems that enhance workability with end-to-end solutions in mind. Focuses on continuous improvement.


Design and implement methods for process control, process improvement, testing and inspection.

Promote and execute quality standards, inspection processes, test methodology, quality plans, documents and processes.

Develop, execute and analyze quality-reporting measures.

Apply statistical methods and perform mathematical calculations to determine processes, staff and equipment requirements and production standards.

Draft and design layout of equipment, materials and workspaces to illustrate maximum efficiency.

Recommend, plan and initiate projects involving cost reduction, work simplification methods and standardization, material handling and equipment justification analyses.

Review prototypes of new systems and perform feasibility studies.

Communicate with management and users to develop production and design standards.

Estimate production cost and effect of design changes for management review, action and control.

Evaluate precision and accuracy of production.

Analyze statistical data and system or process specifications to determine standards and establish quality and reliability objectives of finished systems and processes.

Develop production methods, labor utilization standards and cost analysis systems to promote efficient staff and facility utilization.

Recommend methods for improving utilization of personnel, material, equipment and utilities.

Travel required to complete job duties, which may include international travel.

Participate in new and remodeled bakery cafe development planning process to ensure efficiency standards are evaluated and included.



Bachelor's degree in mechanical engineering, electrical engineering, manufacturing engineering, engineering management or equivalent.

Three (3) to five (5) years directly related experience, ideally in the food service industry, with a preference for the restaurant sector.


Broad knowledge of theory and principles of statistics and statistical process control.

Diverse knowledge of inspection and control methods, techniques and documentation.

Excellent communication skills (written and verbal). Must be able to effectively convey information to associates at all levels.

Strong computer skills with Microsoft Suite, including QA applications, word processing, spreadsheets and databases, including Access.

Well developed critical thinking skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Strong time management skills including managing one's own time.

Active listening skills, including giving full attention to what other people are saying.

Complex problem solving, able to identify complex problems and review related information to develop and evaluate options and implement solutions.

Ability to travel at least 50% of work hours.

At Panera, our employees' health and happiness are a high priority. The following benefits (based on eligibility) are more than just rewards - they're thanks for all you do as part of our family:

At Panera Bread, our employees' health and happiness are a high priority.

The following benefits (based on eligibility) are more than just rewards- they're thanks for all you do as part of our family.

Competitive salary • Incentive plan potential • Excellent health benefits •

401(k) plan • Employee stock purchase plan • Paid vacation • Product discounts


Franchise Support

Primary Location

United States


Amy Hildebrand

About this company
3,518 reviews
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