Director, QA and Reliability
Neato Robotics - Newark, CA

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Director of Quality and Reliability

Neato Robotics is a fast growing developer and manufacturer of intelligent autonomous robotic floor cleaning products for the consumer market. Neato has a world-wide customer base, and global partners. Neato’s robots will continue to improve people’s lives through increasingly sophisticated versions of the platform as well as variations on the functionality that will be designed to penetrate a number of potential markets.

The Director of Product Quality Assurance is responsible for guiding the entire product quality operations (post commercialization) of Neato's electronics architectures to meet the needs of our customers. The Director of Product Quality Assurance is responsible for leadership of Quality Engineers, Managers and other technical personnel to ensure efficient operation of the function.

Responsibilities:

Drive Quality philosophy and strategy for Neato Robotics.
Define qualification plans and manage successful execution for all products.
Define Process Engineering, Quality and improvement plans for high Volume Consumer Products
Develop Reliability Goals & Metrics that tie together all stages of the product life cycle.
Drive ISO 9001 plan and successful certification across all departments in the company.
Manage subcontractor and vendor quality metrics and continuous improvement plans.
Define and drive QA strategies and implement plans for systems products.
Define and manage outbound QA methodology and implementation of policies and procedures.
Support Marketing and sales design wins through driving customer QA surveys, audits and follow-on quality programs.
Manage customer returns through failure analysis and corrective actions both internally and thru supply chain.
Bring new technologies, or more matured consumer products to the market
Hardware Engineering, Software engineering, Quality, and Product Regulations for all phases of the PLC
Experienced in the delivery of high volume consumer products

Requirements:

10+ years of experience in in quality/reliability engineering preferably in a Consumer Electronics environment.
Management of external Asian development and manufacturing partners
Management experience in Product HW Quality,S/W Quality, Sustaining Engineering and all phases of development and Product Life Cycle
Experience with embedded processors, systems and software products.
Demonstrated experience interacting with customer quality and procurement teams.
Deep understanding of components and packaging processes and reliability demonstration methods.
Excellent understanding of electronics test methodology and procedures.
Management of Customer Experience, and ODM Project Managers.
Working knowledge of board/system manufacturing processes and board qualification methods.
Experienced in Leading, Planning and Negotiating Alliances
Extensive experience in Quality Management, Project Management
Excellent written and oral communication skills.
Excellent organizational and analytical skills. Management of Customer Experience, and ODM Project Managers.
Proven experience in Team-building and Motivation
BA/BS in Electronics Engineering, Computer Science, or a related technical field.
Some travel required to both customer and supply chain partners domestic and International.


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