Director, Records Management
NORTHWESTERN ENERGY 11 reviews - South Dakota

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Serve as Director of Records Management (RM) by developing plans, setting goals, providing direction, and executing records management projects and initiatives to decrease risks and costs associated with recordkeeping. Responsible for defining and implementing the organization’s RM vision and corresponding policy through strategic and business planning. Ensures document management and technologies facilitate litigation readiness and legal document production requirements. Coordinates, implements, and trains business users in records management policies and practices. This individual will report to the General Counsel but will also serve as a liaison to NorthWestern Energy’s Business Technology group with respect to electronic records management and use of specific technology to effectively manage information for the organization.

All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
· Ensure all actions are consistent with NorthWestern Energy’s values, mission, and strategic business objectives
· Develop and/or review and maintain a strategic plan for a records and information management program using best practice methodologies to support and achieve long range organizational goals and addressing the information assets of the organization which exists in both paper and electronic/digital format and comply with Generally Accepted Recordkeeping Principles (GARP).
· Review, recommend, and revise organizational business policies and practices to ensure compliance with technology, legal and records management and information requirements.
· Ensure compliance with all retention requirements.
· Manage the RM Department, including supervising department employees, directing overall day-to-day department activities, training RM employees, and budgeting for the RM Department.
· Develop, facilitate and coordinate simple to complex record searches involving individual work, up to large project teams.
· Respond to requests for compliance information to assist in corporate governance.
· Respond to requests for regulatory information to assist in regulatory practice.
· Partner with NorthWestern Energy’s Business Technology Dept. to develop best practices and procedures related to managing electronic information repositories. Ensure that records management and information technologies allow for proper storage, access, and efficient retrieval of information for business purposes.
· Ensure archival records are protected and secure throughout the life cycle and are preserved, managed, and properly destroyed as records reach the end of their retention cycle.
· Responsible for vendor management for off-site records storage and retrieval.
· Participate in industry associations and continuing education opportunities to maintain and further records and information management competencies.
· Establish and supervise a records management and information audit program.
· Provide advice and propose solutions for complex and/or technical records management and/or information technology issues.
· Advise and comment on legislation, regulations, and statutes, as required.
· Coordinate legal research to determine records retention requirements. Analyze records retention and disposition recommendations from various legal and professional sources.
· Communicate program information and state of recordkeeping to executive management and stakeholders, along with developing and delivering effective training to record custodians.
· Develop and maintain the records policy and records retention schedules and obtain signatures for approval and authorization.
· Work with Legal, Risk Management, Business Technology, and Regulatory Affairs to implement legal holds and respond to discovery requests.
· Much of the time will be spent working in an office environment working on a computer.
· Position will require, occasionally, lifting up to 35 pounds
This job description summarizes the essential functions and key responsibilities. It does not limit responsibilities that may be assigned.
College degree, plus a law degree, a paralegal degree or certificate, or a Certified Records Manager designation, or equivalent;
· Strong technology experience and demonstrated capability through years of professional experience;
· Superior communication, interpersonal and writing skills;
· Highly organized, self-directed, and able to direct multiple projects and people simultaneously;
· Must work closely with and effectively communicate with all corporate functions and with NorthWestern Energy’s Business Technology group
· General knowledge of the Open Systems Interconnection (OSI) model desired.
· Understanding of the CIA Triad (Confidentiality, Integrity and Availability);
· Understanding of the Electronic Discovery Reference Model (EDRM), The Sedona Principles, and best practices related to electronic discovery;
· Proficiency in Microsoft Office as well as specialized RM software tools;
· Must maintain a high degree of confidentiality;
· Must excel at being a cross-functional team player;
· Must be very detail-oriented and maintain a high degree of accuracy;
· Must be willing to work under occasionally rigorous deadlines and pressures;
· Must be able to demonstrate a good safety record
· Travel required
SELECTION PROCESS When considering applicants for this position, the selection process will take into consideration the needs of NorthWestern, including such factors as reorganization requirements, diversity opportunities, relocation requirements, employee development and job succession. If any of the preceding language conflicts with the applicable bargaining unit agreements, the bargaining unit agreement will prevail.

About this company
11 reviews