Director Customer Care I
Charter Communications - Louisville, KY

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Job Summary
Responsible for directing the customer care department involving all activities that contribute to the acquisition, satisfaction and retention of customers. Oversee the billing, collections, information systems and dispatch departments.

Essential Functions of the Position
Monitor customer care training program

Oversee the billing service including revenues, deposits, computer entry, converter control and customer care

Oversee the budget process including managing departmental ...

Charter Communications - 2 years ago - save job - block