Director Customer Development
Exel - Westerville, OH

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Manage executive-level customer relationships for profitability and growth, and develop new business opportunities outside of existing customer base.

Detailed Job Description
  • Establish client specific value propositions for outsourced services, performance against stated objectives, business growth, and business consultancy.
  • Identify profitable business ventures for pursuit.
  • Engage additional company resources in the pursuit of business.
  • Negotiate business terms within the context of contract templates.
  • Develop/meet all specified revenue and pipeline goals.
  • Utilize strong customer satisfaction skills
  • Meet all gross profit margin measurements
Job Requirements
  • Bachelors Degree in Business or related field (MBA preferred)
  • Analytical skills (comparative analysis via spreadsheet)
  • Financial skills (finance fundamentals)
  • Technical writing skills
  • Executive-level presentation skills (including verbal skills)
  • Executive-level relationship skills
  • 10+ years logistics industry experience
  • 5+ years consultative sales/business development experience
  • 3+ years P&L/service responsibility (preferred)
  • 2+ years analyst/engineering experience (preferred)

First Shift