Director Illustration Development & Deployment
MetLife - Charlotte, NC

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Job Location

Charlotte, NC

Job Description

Job Summary:
This job is responsible for directing the design, testing & implementation of Product Illustration and Advanced Marketing Concept business Scope and Specifications for all Life and Disability Income products sold by Individual and Independent Distribution.

Functional Responsibilities:
Reporting to an AVP, Direct, Manage, coach, and develop management personnel acting as liaisons between internal business partners and external vendors translating varied business needs into Scope documents and application business requirements.

Manage, coach and develop management personnel involved in providing quality assurance testing for all Illustration systems.

Create, implement, and monitor the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met.

Partner with internal operation areas to build strong working relationships and improve workflow and organizational issues.

Determine specific business application software requirements to address complex and varied business needs and analysis and design solutions.

Direct and manage critical relationships with Life, Annuity, and Disability Income business partners, along with Global Technology, and all vendors.

Create and institute department goals and strategies that are consistent with Senior Managements vision for superior Illustration Systems that support critical business objectives that are cost effective and timely.

Supervisory Responsibilities: Full people management responsibility, including hiring, firing, promotions, performance and compensation management, & training & development.

Job Requirements

10+ years full people management responsibility, including hiring, firing, promotions, performance, compensation management, training and development

In depth knowledge of Life and Disability Income products

In depth knowledge and understanding of Quality Assurance process and procedures

Preferred Skills:
Bachelor’s degree, preferred

Strong understanding of Marketing Strategies, a plus

In depth knowledge of translating business needs into software specifications, preferred

Strong communication, time management, and problem solving skills

Understanding of Software Development Cycles

Leads and manages project team on small and large scale projects

Business Category

Americas Region

Job Category
Information Technology

Salary Grade


Number of Openings


Equal Employment Opportunity
MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

How To Apply
For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

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