Director Of Facilities Operations & Services
University of Massachusetts Lowell - Lowell, MA

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The Facilities Operations and Services Division of Facilities Management provides multi-faceted facility services to ensure cultural and educational opportunities are delivered to the campus community complementing the tradition of distinguished educational and research teaching programs at UMass Lowell.

Under the general direction of the Associate Vice Chancellor for Facilities Management, the Director of
O & S leads the division of approximately 140 staff to support the University's commitment to provide reliable, high quality, clean and safe facilities. The Director plays a critical and highly visible role within the University. The activities this position oversees daily impact the quality of life of the entire campus community. The University is comprised of 3.5 million square feet within 48 buildings located on three campuses educating over 15,000 students.

The Director oversees all aspects of facilities maintenance and operations including custodial and maintenance services, mechanical and electrical systems, power plants, utility systems, elevators, grounds care, parking lots, athletic fields, sustainability, energy conservation, minor alterations, support for campus events, and capital projects interfaces.

As one of four directors, the incumbent supports the Associate Vice Chancellor with FM's supervisory/management activities and strategies. To be successful, the Director must have an unusual blend of technical and interpersonal skills; as well as, being service oriented with excellent leadership and management skills.

The Director will:
1. Provide leadership and direct oversight of the University's facilities program and operations related to the Trades and Building Services Departments.
2. Serve as primary resource in planning and budgeting resources for the University's facilities programs and operations.
3. Provide for a safe workplace and sustainable environment.
4. Promote the University's commitment to customer service and a strong partnership with the local community.

The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

Minimum Qualifications (Required):

Managing the wide range of services and business functions necessary for the effective operation of the Division requires a broad blend of overall experience, vision, strategic planning skills, direct operational talent, supervisory acumen and effective communication skills.

-Bachelor's degree in facilities management, engineering, or facilities related field with a minimum of 7 years recent successful experience in facility management with progressive responsibilities managing multiple operations for buildings and infrastructure.
For an exceptional individual, a bachelor's degree and a minimum of 10 years successful experience in a similar position of facility management with progressive responsibilities for managing multiple facilities operations.

-Strong leadership skills with 5 years facilities related supervisory experience managing a large staff through intermediate supervisors.

-Experience or a working knowledge of at least three trades or services is required with one being mechanical/HVAC systems or utility plant.

-Computer literacy and a working knowledge of architectural plans and specifications.

-High knowledge level of the regulatory environment, including permitting, workplace safety and environmental regulations. Working knowledge of Building Codes, BOCA Codes, OSHA and ADA Regulations.

-Demonstrated ability to plan, implement and control budgets.

-Demonstrated ability to establish and maintain productive
relationships with supervisors, users, staff, peers, subordinates, contractors/vendors, and local government officials.

-Effective conflict resolution and problem solving skills.

-Ability to coordinate activities of multifaceted operation to provide effective support and customer services to a diverse constituency.

-Proven experience in the areas of energy and sustainability.

-The ability to work effectively with diverse groups

Other Considerations/Preferred qualifications:
-Advanced degrees and/or experience in related fields e.g. technical or management as well as continuing professional development.

-Licensed or certifications in related fields (e.g., P.E., Construction Supervisor, Pipe Fitter, Electrician, Plumber, HVAC, Refrigeration, LEED, IFMA Facility Manager, etc.).

-Experience working with government agencies (e.g., DCAM (Department of Capital Asset Management) UMBA (UMass Building Authority), Municipalities), Massachusetts Public Procurement

-Facilities Management experience in higher education and/or similar institutional environment (e.g., with both academic and residential activities).

-Experience establishing and maintaining quality standards in facilities operated by private management firms.

-Experience successfully working with unions.

Required Applicant Documents: (online submission only)
Cover Letter
Names and contact information of three references

Special Instructions to Applicants: Open Until Filled *Best consideration on applications received on or before March 29, 2013.
Review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.

Apply online only at:

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