Director Operations
OHL - Memphis, TN

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The Director of Operations is responsible for directing the warehouse, distribution, inventory management and related operations for assigned facilities and is responsible for a safe, profitable operation.

Primary Duties:
Communicates best practices nation wide
Initiates process improvement teams
Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area
Develops plans for efficient use of materials, equipment and employee resources
Reviews costs and makes changes/recommendations to maintain and enhance profitable operation of division
Directs preparation of accounting records, recommends budgets to management, ensures budget numbers are met
Communicates KPI’s weekly, monthly, and quarterly
Participates in company marketing and sales efforts
Ensures ISO compliance for assigned facilities
Ensures assigned facilities have the resources necessary to meet company goals and objectives
Manages Operations Senior Managers, Managers and/or Account Managers within assigned facilities and is responsible for the overall direction, coordination, and evaluation of assigned accounts/campuses.
Interviews, hires and trains employees
Plans, assigns and directs work; appraises performance; rewards and disciplines; addresses complaints and resolves problems
Travels as needed: to possible include 75% in 1 st 90 days and 15-25% after 1 st 90 days
Promotes and ensures a clean and safe work environment
Other duties as required and assigned

Education and Experience:
Bachelor’s degree from a 4 year college or university
Master’s degree preferred
Minimum 7 to 10 years related experience and/or training; or an equivalent combination of education and experience
Experience and/or knowledge of storage and shipment of food grade items preferred
Experience with both inbound and outbound international shipments preferred
Knowledge of labor management systems
PC literate with experience with Microsoft Outlook, Word and Excel Essential Skills:
Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
Ability to properly manage P&L
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, talk and hear. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

About this company
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OHL is one of the largest 3PLs in the world, providing integrated global supply chain management solutions. Founded in 1951 and...