St. Jude Children's Research Hospital - Memphis, TN

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Serves as the technology leader who serves as the relationship manager for key business units including: Field Operations (specifically supporting Field Systems), Gift Planning, and Corporate Giving. Provides life cycle management of the technology related services required by these business units, ensuring continued business alignment and ongoing efficiency. Understands and acts on business demand and IT enablement opportunities and leads teams in delivering business technology solutions that enable the organization to achieve operating goals and targets. Ensures that overall IT solution delivery meets the expectations of their business partners as well as the IT standards and quality guidelines, e.g. capturing ITS cost savings, ROI, revenue enhancement, and strategic innovation. Directs analysis of the client business needs to help identify business problems and propose solutions. Within the systems development lifecycle domain, the position is the liaison between the “demand”, i.e. the business partner and associated business area and the Senior Directors team. Aligns the various stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies, and information systems.


Requires thorough knowledge of the Information Technology function, current architecture methodologies and general management methods; proven track record managing 2 or more large, multi-million dollar, multi-vendor projects; requires direct experience in managing a technology vendors through the implementation of complex systems; understands complex business issues; speak and write in a clear and understandable manner for internal/external relations; understand extremely complex verbal or written instructions; knowledge ordinarily acquired through bachelor's degree in business/information systems and 8 - 10 or more years of diverse in business/information systems with 3 years supervisory experience. Master's degree is preferred. Must possess a valid driver’s license.

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St. Jude Children's Research Hospital studies and treats catastrophic diseases in children, especially pediatric cancers. The hospital,...