Director of Auxiliary Enterprises
Richard Bland College - Petersburg, VA

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Richard Bland College (RBC) of the College of William & Mary in Virginia seeks a Director of Auxiliary Enterprises who is an experienced financial administrator/event coordinator with a strong background in budget, treasury and financial management to provide managerial and financial oversight to the business functions and personnel of the College's auxiliary organizations. The Director of AUXILIARY ENTERPRISES will lead, direct and supervise the operational and fiscal activities for all auxiliary services units, including the Student Commons, bookstore, food service, and conference/events in accordance with RBC policies. The Director of AUXILIARY ENTERPRISES must also be innovative and entrepreneurial and will lead the development of a year-round program of campus utilization and revenue generating activities. Additionally, the position will direct and oversee the conceptualization, planning and implementation of conferences and campus rentals, working closely with marketing personnel and housing administration to optimize campus utilization, achieve net revenue goals and support a vibrant living/learning environment in alignment with the goals of RBC-19.
The position works collaboratively with faculty and administration to understand and support the needs of its customers for sustainable, responsive and effective programs in auxiliary services and conferences, as well as being an ongoing participant in planning involving the institution and its needs. The Director of AUXILIARY ENTERPRISES directs and coordinates the auxiliary services that support the educational, social, cultural, and recreational interests of the College that meet student needs and facilitate student development while generating targeted net revenue.
The College's five year strategic plan RBC-19 sets as a primary goal to establish and maintain a high performance organization and ensure financial and environmental sustainability, including developing and implementing revenue enhancement plans and deploying all financial, physical, IT and human resources in direct support of the mission, vision and strategic goals of the College. The Director of AUXILIARY ENTERPRISES will play a leadership role in developing and executing on the strategies to accomplish those goals. The Director of AUXILIARY ENTERPRISES will report to the Vice President for Finance and Administration, and will be a key player in the management of the College's financial affairs and auxiliary operations. Strong interpersonal, financial, organizational, marketing and event coordination skills are required.
Major responsibilities will include:
- Provide leadership to explore enhancements and new opportunities for auxiliary services to meet the needs of the campus and broader community while optimizing campus utilization and financial sustainability
- Oversee the financial forecasting and budgeting processes of all on-campus auxiliary services
- Oversee the use of event management scheduling software
- Coordinate collaboration with housing and property management for ongoing maintenance and damage billing
- Generate, analyze and monitor auxiliary reports; track and analyze sales and commissions
- Develop financial/business policies related to auxiliaries; assure compliance with RBC policies
- Monitor auxiliary expenditures and coordinate with auxiliary leaders to identify problems and propose solutions
- Manage all aspects of outside events to maximize facilities usage, minimize scheduling conflicts and coordinate the efforts of all offices to present events/programs of regional, state and federal significance
- Meet with managers of auxiliary areas on a routine basis

Minimum Qualifications
Major responsibilities (continued):
- Oversee auxiliary departments to ensure high level of customer service and cost effectiveness
- Create fulsome business models -- research, plan for and implement -- related to any new auxiliary services and new ventures
- Develop proposed annual procedures for the use, costs, charges and residual balances associated with conference use of facilities
- Oversee development and maintenance of all policies and procedures related to auxiliary services and special events and ensure compliance with all state regulations
- Assure that auxiliary services maintains its financial solvency as an RBC self-sustaining organization and becomes a significant net revenue producing entity
- Assist in the development and negotiation of vendor contracts and requests for services/proposals
- Identify and recommend ways to enhance the revenue generation capacity of the auxiliary organizations through new initiatives
- Coordinate with the VP for Finance & Administration to assure that business and financial operations for the College's auxiliary operations are performed in accordance with Commonwealth of Virginia laws and RBC policies and standards
- Recommend appropriate investment and cash management strategies with the auxiliaries, in compliance with all state regulations
- Design, schedule, procure materials and implement special programs to meet institutional goals
- Participate in and have knowledge of the professional organizations relevant to conferencing and event planning, such as, the Association of Collegiate Conference & Events Director International, and develop a broad network with similar positions at other institutions
- Serve as liaison among conference clients, dining providers, facilities management and campus safety personnel
- Represent the VP for Finance & Administration on committees that relate to campus food service and bookstore operations
- Coordinate all details for conference activities on campus, including scheduling, security, linens, cleaning, AV set up, event set up, billing, etc.
- Complete special assignments, as appropriate

To be considered for this position, you must have:
- Bachelor's degree in Business Administration or related field from an accredited college or university
- Experience that demonstrates success in appropriately applying the principles and practices of ethical financial management
- Effective leadership skills that can build and sustain management in campus auxiliary organization
- A track record of sustaining cooperative working relationships across a complex and diverse organization including members of the external Board of Visitors, College administration, faculty, staff, and students, as well as with members of the local community
- Ability to collaborate and work with academic disciplines, diverse populations, administrative areas and the College culture
- Strong project management, organizational and analytical skills, and the ability to draw conclusions, develop recommendations and clearly communicate both orally and in written communications

Preferred Qualifications
In addition to the minimum qualifications, the top-rated candidates will have the following:
- MBA or master's degree in a related field
- Significant leadership and managerial experience in a higher education setting
- Strong coaching skills; ability to step outside role confines and help teach and enable other team members
- Significant experience with business processes and applications supporting higher education
- Demonstrated ability to prioritize and manage multiple tasks concurrently; excellent organizational and delegation skills; and ability to work collaboratively in a higher education environment
- Demonstrated ability to bring a "best practice" approach to processes and procedures and foster a responsive "student-centric" orientation within auxiliary services on campus

Special Requirements
It is the practice of Richard Bland College to conduct in-depth background checks on all candidates identified as a finalist for employment consideration at the College. The type of background checks performed are dependent upon the type of position for which you have been identified as a finalist and may include: reference checks, criminal history including sexual offender registry checks, degree validation, DMV (driving) Record checks, license verification, credit report reviews, etc. The results of background checks are made available to the College employing officials. Candidates will be requested to sign a reference release form, so past schools and/or employers may be contacted concerning academic or employment history.

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