Director of Behavioral Health
InterCare Community Health Network - Benton Harbor, MI

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Job Descriptions:
Director of Behavioral Health at InterCare Community Health Network is responsible for optimizing the operational & programmatic excellence of the integrated Behavioral Health Services provided. The Director of Behavioral Health provides infrastructure, systems, tools and leadership capacity to drive meaningful change and integration of services, employing best practices. The Director engages regularly with the Senior Leadership team to design and refine strategic plan goals, then creates a clear line of sight between high level strategic goals and daily work of front line staff. This process is facilitated by engaging in and promoting regular leadership rounding and providing some integrated behavioral health consultations to assist the primary care provider team and foster a culture of open communication and continuous improvement.

Programmatic Leadership:
Supervises team of Behavioral Health providers at multiple ICHN sites.
Collaborates with medical directors, program directors, managers, supervisors and Senior Leadership to identify key measures in quality, access, and cost particularly those which support integration across services and programs.
Ensures program leadership has adequate tools to obtain and measure progress toward goals.
Engages in regular “rounds” at all sites to observe, mentor and coach these front line teams in a manner that creates a culture of integrated care and fosters continual improvement

Clinical Duties:
Provide integrated health consultation by supporting and assisting primary care providers and their patients.
Be effective and immediate with patient needs using brief focused evidence based behavioral interventions and follow-ups.
Make recommendations to primary care providers relative to psychological intervention strategies with follow-up when needed.
Develop and facilitate behavioral health classes for specific disease management and coping skills.

Financial Oversight:
Participates in development of budget for all ICHN Behavioral Health Services in close coordination with ICHN’s Director of Finance.
Regularly reviews financial results with direct reports in team setting to facilitate collaborative understanding and problem-solving of financial issues.
Ensures that financial results meet or exceed adopted budgets: recommends and executes plans to improve the FQHC’s financial performance as needed.
Participates in senior leadership programs
Operational Excellence
Develops enterprise-wide understanding of processes and products of integrated care services programs, with the goal of creating operational linkages and synergies between programs, increasing efficiency.
Ensures processes of care within (including financial processes) are as lean, effective and value-added as possible, and are distributed as “standard work” to ensure replication and accountability.
Ensures that Behavioral Health Practices within the FQHC are compliant with regulations, licensures, credentials and contractual stipulations.
Ensure clinical privileging requirements are met for all direct reports.
Adhere to all state and federal privacy regulations, including HIPAA and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EHR access. This includes immediate reporting of any PHI breach of ICHN or outside provider health records to the ICHN Legal and Quality departments, as well as to the program administrator.

Required Experience:
SKILLS AND ABILITIES:
Knowledge, education, training, skills, and experience in a multi-disciplinary approach to physical and mental health.
Knowledge, training, skills and experience in providing and supervising services in a highly diverse work environment to a highly diverse and vulnerable population.
Demonstrated leadership ability to create effective teams, provide and communicate vision, and effectively manage change
Excellent communication skills including diplomacy, tact, effective “bedside manner” with patients.
Ability to display non-judgmental attitude.
Ability to remain solution-focused and respectful in all interactions with staff, co-workers, vendors, and clients.
Excellent problem-solving and conflict resolution skills.
Strong computer skills: experience with Electronic Health Records (NextGen preferred)
Excellent verbal and written communication skills
Current Licensed Clinical Psychologist in the state of Michigan
InterCare Community Heath Network provides a rewarding and challenging work environment, and a very competitive benefits package which includes: a generous paid time off package including paid holidays, competitive wages, tuition assistance program, medical, prescription, dental, and life insurance. InterCare Community Health Network is an Equal Opportunity Employer.

ABOUT US:
InterCare Community Health Network is a not-for-profit organization headquartered in Bangor, Michigan. We employ 400 medical and dental health professionals and support personnel at multiple locations. InterCare is a federally qualified health center dedicated to improving individual health and reducing health issues in communities that we serve. We pursue our vision through the delivery of a broad range of primary care services and by promoting open access for all. InterCare's main focus is on disease prevention, wellness, and regular and timely treatment of chronic conditions. We pride ourselves on excellent communications with our patients, and on a strong health education focus that helps our patients and their families become involved in their own health care.
Keyword: Behavioral Health, Therapist, Mental Health, Executive, PHD, Licensed Clinical Psychologist
From: InterCare Community Health Network

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