Director of Change Management
Clark College - Vancouver, WA

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Clark College is currently accepting applications for a Director of Change Management position. This is a full-time administrative position reporting to President. The expected duration of this position is approximately five years. The Director of Change Management is responsible for overseeing the planning and execution of critical process and organizational change at Clark College in preparation for the implementation of the new statewide Enterprise Resource Planning (ERP) project, called ctcLink. This multi-phase, multi-year project, will replace the full administrative software suite for the 34 community and technical colleges in the Washington State system.

This position will lead the college through the development of a comprehensive, proactive change management plan to maximize full employee and customer engagement and minimize institutional resistance. The position will act as the college’s Executive Sponsor for the ctcLink project, and will be the primary liaison between the college and the State Board of Community and Technical Colleges (SBCTC), vendor staff, and college executives, administrators, managers and front-line employees throughout the project. The position will lead the college-wide implementation team in meeting project outcomes and deliverables. It will also ensure that college tasks are aligned with the ctcLink project schedule.

Position Responsibilities:

· Develop, lead and collaboratively facilitate the execution of a comprehensive ctcLink change management plan at Clark College. The plan will include, but not be limited to, identification and analysis of critical system and organizational changes that need to be implemented to support transition to ctcLink.
· Within a shared governance environment, lead and facilitate process of working with key stakeholders in the College, including but not limited to subject matter experts in IT, Business Services, Student Affairs, Instruction, Planning and Effectiveness, and Human Resources, to ensure the timely and effective execution of the ctcLink change management plan.
· Work with the statewidectcLink Project Director to ensure the availability of information and resources to support implementation of the College’s change management plan.
· Perform quality assurance of change management activities and deliverables.
· Ensure that any internal or ERP vendor methodologies that involve the planning, design and deployment of process and organizational change at the College are proactively introduced with sufficient lead time, and that deadlines as identified by the statewide Project Director, Executive Cabinet and internal stakeholders are met.
· Represent the College at statewide planning and implementation meetings.
· Ensure activities regarding major process changes are effectively coordinated with stakeholder readiness, communications, and training as needed.
· Manage to resolution all issues related to implementing the change management plan.
· Manage all funding, personnel and resources allocated to the change management project.
· Provide regular communications to all project stakeholders and the broader college community as needed.
· Provide regular status reports to the President, Board of Trustees, and Executive Cabinet.
· Other related duties as assigned


Minimum Qualifications
· Four year degree in human resources, organizational development, business administration or related field.
· Five years professional, applicable experience, with at least two years in a lead role.

Preferred Qualifications
· Experience working in a college or college system environment
· Experience with a large scale organizational change effort
· Change Management Professional designation
· Previous change management experience
· Experience measuring adoption rates and proactively identifying areas where adoption rates are below goals.
· Demonstrated ability to work with an increasingly diverse workforce and student body with diverse needs.

Core Competencies
· A solid understanding of the change process and how people go through change.
· Thorough knowledge of change management principles and methodologies.
· Exceptional written and verbal communication skills, including use of multi-media and internet based technologies.
· Active listening skills.
· Ability to work effectively at all levels of an organization.
· Strong organizational skills.
· Ability to influence others and move toward a common vision or goal.
· Ability to build, lead and work effectively within a team.

Supplemental Information:

Salary Statement
$81,000 annual salary
Benefits include vacation/ sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.

Required Online Application Materials:
  • Clark College online application, including five references
  • Letter of application describing background and experience related to qualifications and responsibilities of the position
  • Current résumé
  • Unofficial copy of all transcripts/certifications uploaded with online application or delivered to the Human Resources office in person or by fax (360-992-2873).
Please apply online by clicking the "Apply" link above.

To contact Clark College Human Resources, please call (360) 992-2105.

Application Deadline:
Required application materials must be completed and submitted online by 3 p.m., May 24, 2013

Condition of employment:
Finalist(s) for this position will be subject to a pre-employment background check as a condition of employment. Completion of academic degrees will also be verified through receipt of official transcripts.

Clark College is an equal opportunity employer. Protected group members are strongly encouraged to apply. Clark College does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in its programs and activities. Questions regarding the College’s Affirmative Action Policy may be directed to the Special Advisor for Diversity and Equity, Gaiser Hall, (360)992-2355.
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901.
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on the campus, and crime statistics for the most recent 4-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133.
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
Corrected or extended notices will be posted online and in the Human Resources Office.

Clark College Human Resources
April 25, 2013