The Director of Clinical Services directs and manages the interdisciplinary team in meeting the needs of the hospice patient and family in a manner consistent with the guidelines and policies of Hospice Compassus. The DCS communicates patient information to the business office and promotes a positive working relationship with the family, physician, and other agencies. Serves as agency's Alternate Administrator, responsible for carrying out administrative and management functions and oversight in the absence of the Executive Director/Administrator.
1. Supports corporate policies, goals and objectives.
Establishes departmental goals consistent with corporate goals and objectives.
Promotes a positive working relationship between corporate and agency personnel.
Facilitates appropriate upward and downward communication.
Communicates identified needs and potential solutions to appropriate administrator.
Promotes staff development and professionalism.
Implements corporate policies, procedures, and guidelines.
2. Supervises, directs and reviews activities of the interdisciplinary team.
Hires, trains, supervises and terminates (with administrative approval) all interdisciplinary staff.
Completes staff performance appraisals in a timely manner.
DCS will also act as Executive Director as needed to cover outages.
Ensures maximum utilization of resources.
Promotes a positive work environment.
3. Oversees Case Manager's direction of patient care activities.
Conducts interdisciplinary team meetings.
Oversees the Case Manager's development of the plan of care in accordance with hospice philosophy.
Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity and quality of care.
Oversees the Case Manager's consultation with the medical director regarding attending physician orders and patient needs, as related to the plan of care.
Oversees to ensure that patient's recertifications are discussed and completed in a timely manner.
4. Communicates patient status information to the business office.
Oversees that Case Manager orders the correct equipment, supplies, and medications and that the program is billed appropriately.
Oversees the communication of patient information (admissions, deaths, respites, changes in level of care, etc.) via the Cerner system.
5. Promotes positive working relationship with family, physician, and other facilities.
Oversees the communication with the attending physician to ensure continuity and quality of care.
Oversees and ensure that Case Manager or discipline notifies all appropriate parties (IDT, physician, pharmacy, DME, etc.) of condition change or death.
Oversee the mangement of medication changes.
Oversees the arrangement of emergency transportation, as indicated.
Oversees the arrangement of inpatient respites or GIP stays for crisis intervention.
Makes marketing visits and provides inservices to contract facilities, as appropriate.
6. Other duties as assigned or performed.
Registered Nurse licensed in state of employment
Understanding and acceptance of hospice philosophy.
Minimum of 3 years in Healthcare Management, SNF, Home Health or Hospice perferred
Computer proficiency in Microsoft Office.
Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.
Possess strong leadership, organizational and interpersonal skills.
Must be of high integrity including maintenance of confidential information including all personnel and patient records.
Ability to work a flexible schedule, to include some evenings and weekends.
Has a valid driver's license and auto liability insurance.
Ability to meet physical job requirements as specified by attachment.
Hospice Compassus - 16 months ago