Director of Design Services
Affinnova - Waltham, MA

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(Waltham, MA – Headquarters)


Affinnova is one of the world’s fastest growing marketing technology companies, with a 500% growth rate over the past five years and 200 + talented employees worldwide.
We are fundamentally transforming the way brands innovate and market their products and services. Using Affinnova’s technology, marketers can explore a much wider creative space of possible product, messaging and design ideas than ever before and use predictive analytics and consumer-driven insights to identify what will perform best in market.
Our patented optimization platform can be applied to everything from product concepts and packaging to mobile applications, Web sites, brand positioning, advertising and retail store layouts.
Leading organizations including Procter & Gamble, Johnson & Johnson, Walmart and Citibank leverage Affinnova’s technology to achieve greater profits and fuel innovation.
For more, visit .

This position is key member of the service delivery team leadership and reports directly to the CFOO. There are three principal aspects of this position (1) leading a 5 member design team in the execution of global projects, (2) directly consulting with both the sales team and clients on design intensive or custom projects and (3) partnering with the Product Innovation team to support the enhancement of current products and the launch of new products.

The design team enables our clients to access our patented technology by translating complex potential new product and service ideas into compelling interactive digital media. At the project level, the process involves significant creative thinking followed by direct programming using Flash and HTML 5. At the system level, strong process orientation and the consistent enhancement of our technology is required to enable us to scalably deliver at the highest quality level.

Specifically, you will:
Ensuring projects are delivered on time and with the highest quality
Creating/enhancing product and process standards and then training the organization
Providing creative leadership & standards for the Design Team
Partnering with Sales and clients to design and scope custom projects/solutions
Directly supporting the design team on complex projects
Point of escalation for technical and quality related issues
Ongoing review of current and planned product offerings to ensure we have appropriate resources (competencies, staffing and systems)
Some travel

This position reports to the CFOO


We are seeking a person who combines that rare cross between an entrepreneurial, infectious spokesperson, and expert authority on user-centric design.

Here are some of the specific abilities and skills the ideal candidate will have:

Record of Success – Proven track record of impacting results throughout career by being the best at what you do and making unique contributions
Super Smart – Highly versatile thinker who can assimilate knowledge and understanding across different industries, products, technologies, disciplines etc.
Collaborative – Incredibly effective with people, e.g., knows how to understand and learn from people, motivates enthusiasm and can drive decision-making
Innovative – Comes up with novel ideas and approaches to new opportunities that set us apart from the crowd and result in exceptional performance
Pragmatic – Does not reinvent the wheel once something works and figures out how to scale processes and practices that drive efficiency and effectiveness
Pride of Authorship – Intrinsically cares about the quality of their work
Flexible and Resourceful – Thrives in a dynamic, growth business where new challenges are the order of the day and necessity is the mother of invention


Sets high creative standards for his/her teams
Outstanding attention to detail
Effective prioritization in a fast paced and consistently evolving organization
Ability to translate your strong understanding of the creative process at our clients to teach our organization how best to address client needs
“Hands-on” approach that can both lead and personally execute
Advanced presentation skills effective in a variety of settings and across various levels both within and outside of the organization
Understanding and ability to create a trusted advisor status for the Sales team through consistently creating effective solutions to complex client problems
Demonstrating Ownership and Proactivity
Strong conceptual thinker


Undergraduate degree from reputable school; advanced degree (MFA or MBA preferred
High academic achievement (GPA - 3.5+)

Affinnova - 22 months ago - save job - copy to clipboard
About this company
Affinnova is revolutionizing how the world innovates. Our patented technology dramatically expands the field of creative ideas and reliably...