Director of Design Services
Affinnova - Waltham, MA

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(Waltham, MA – Headquarters)

About Affinnova

Affinnova’s innovation platform transforms how companies develop and market their products and services to create fundamentally better and more profitable outcomes – doubling success rates and tripling revenues.
We are one of the fastest growing marketing technology companies in the world. In the last five years we have grown by over 500%. We are expanding into Europe, Asia and Latin America.
Our diversified client base includes the most respected companies, from mid-sized enterprises to the global Fortune 500, in consumer goods, retail, financial services, life sciences and technology.

Corporate Culture
Our philosophy at Affinnova is simple: you cannot revolutionize the way global companies innovate with anything less than an all-star team. We believe in smart, driven people who are experts in their field, have a proven record of success and have great potential to grow. We believe that collaboration supercharges the performance of people resulting in a dynamic workplace, the best outcomes for our clients and continuous improvement in what we do.

Position Description
This position is key member of the service delivery team leadership and reports directly to the CFOO. There are three principal aspects of this position (1) leading a 5 member design team in the execution of global projects, (2) directly consulting with both the sales team and clients on design intensive or custom projects and (3) partnering with the Product Innovation team to support the enhancement of current products and the launch of new products.

The design team enables our clients to access our patented technology by translating complex potential new product and service ideas into compelling interactive digital media. At the project level, the process involves significant creative thinking followed by direct programming using Flash and HTML 5. At the system level, strong process orientation and the consistent enhancement of our technology is required to enable us to scalably deliver at the highest quality level.

Specific responsibilities

Ensuring projects are delivered on time and with the highest quality
Creating/enhancing product and process standards and then training the organization
Providing creative leadership & standards for the Design Team
Partnering with Sales and clients to design and scope custom projects/solutions
Directly supporting the design team on complex projects
Point of escalation for technical and quality related issues
Ongoing review of current and planned product offerings to ensure we have appropriate resources (competencies, staffing and systems)
Some travel

Candidate Profile

Experience

Thorough understanding of the creative process at large CPG companies and design firms
Demonstrated competence successfully leading or mentoring creative employees
Experience working with clients that direct the creative process
Success conceiving and implementing meaningful change in a business or process
Demonstrated success in a fast-paced, high project volume consulting environment
Extensive experience with Flash, InDesign, Photoshop and Illustrator

Required Skills

Sets high creative standards for his/her teams
Outstanding attention to detail
Effective prioritization in a fast paced and consistently evolving organization
Ability to translate your strong understanding of the creative process at our clients to teach our organization how best to address client needs
“Hands-on” approach that can both lead and personally execute
Advanced presentation skills effective in a variety of settings and across various levels both within and outside of the organization
Understanding and ability to create a trusted advisor status for the Sales team through consistently creating effective solutions to complex client problems
Demonstrating Ownership and Proactivity
Strong conceptual thinker

Education:
Undergraduate degree from reputable school; advanced degree (MFA or MBA preferred
High academic achievement (GPA - 3.5+)

Affinnova is an equal opportunity employer

About this company
Affinnova is revolutionizing how the world innovates. Our patented technology dramatically expands the field of creative ideas and reliably...