Director of Education and Enablement
Adaptive Planning, Inc - Mountain View, CA

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The Director of Training and Enablement will be responsible for establishing a technical training curriculum and certification program for our customers, partners and employees. In this role you will build and manage a diverse set of content and courseware, establish a well-defined learning path, and scale delivery through a variety of vehicles. This is a versatile role that will shape the product learning experience by offering high quality training tools as well as a comprehensive learning path. This role will report to the VP, Professional Services.

Duties and Responsibilities:
  • Develop a comprehensive roadmap that ensures customers, partners and employees are proficient in Adaptive Planning features and solutions
  • Organize and develop training materials that incorporate instructional design best practices and have well-defined learning objectives
  • Build and manage product training through innovative training delivery programs that scale; including on demand, instructor led training (ILT), self-service training, and virtual/remote training
  • Build a global, world-class network of training partners to reach our international markets while ensuring our training partners are best-in-class
  • Implement a certification program that is applicable for customers as well as; ensure exams are valid, reliable and follow a best practices implementation process
  • Collaborate with sales, marketing and product management to identify opportunities for expansion (new course offerings as well as locations) and continuously improve effectiveness of content
  • Produce and deliver regular reports on the status and financial aspects of training business; define and implement metrics for success
  • Use strong project management skills and processes to ensure quality and timely completion of learning development projects; maintain a high level focus on customer satisfaction and update management regularly on activity status
  • Stay current in best practices, tools, and applications across learning, training and certification
Required Skills/Experience:
  • Demonstrated ability to develop, implement, and document technical training programs for customers, partners and internal employees
  • Demonstrated expertise to create and implement global training across multiple delivery mediums (e.g. self-paced, virtual and instructor-led training)
  • Experience with LMS systems, content authoring (e.g. Captivate, Articulate) and delivery and tracking systems
  • In depth knowledge of training and development principles, best practices and methods, and needs assessment/instructional design
  • Proven ability to facilitate and conduct instructor-led and/or virtual training
  • Proven expertise to organize, manage and lead multiple projects and teams
  • Excellent verbal and written communication skills
  • Desire to work in a fast-paced, startup environment
  • Bachelor's degree or equivalent experience
  • 5+ years of technical training and development experience
  • 3+ years of management experience
  • Must live in the Bay Area or self-relocate to the Bay Area
Compensation : Base + Options + Benefits

Contact: Qualified applicants should submit their resume and a cover letter highlighting their experience to the company via email at jobs@adaptiveplanning.com . Please include the words “DE13” in your email subject line.

Adaptive Insights - 11 months ago - save job - block
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