Essential Skills and Experience
- Bachelors degree desirable;
- 4-5 years experience as a Financial Aid officer;
- Knowledge of Federal & State loan programs;
- Experience with work-study, scholarship & campus based federal funding programs;
- Experience with R2T4 (Return to Title IV);
- 3+ years of management experience;
- Ability to interact with all levels of individuals involved in financial aid process;
- Computer skills including Microsoft Office Suite;
- Excellent communication and interpersonal skills;
- Budget preparation and management experience;
- Detail oriented & problem solver;
- Ability to multi-task & research skills;
- Accounting background helpful.
- Must be able to obtain Certificate for authorization for service, must not be debarred from Title IV programs, and not in default on Title IV student loan.
Physical and Mental Demands
- Financial Planning Officers Senior
- Financial Planning Officers
- Financial Planning Officers Assistant
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical - standing, walking, sitting, handling papers and folders, ordinary talking, hearing and vision, lifting up to 25 pounds.
Mental - alertness, precision, ingenuity, problem solving, analytical, memory, concentration, judgment, writing ability, reasoning, initiative, patience.
This position is responsible for providing vision, leadership and direction for the campus Financial Planning Department and participation in the campus management team for the overall campus leadership. This position involves implementing and ensuring compliance of financial aid policies and procedures with institutional, Federal, State and accreditation agency regulations and guidelines and overseeing the accurate and timely disbursement of student financial aid funds. This position actively works with the following: default management, document verification process, Title IV aid administration, staff training and financial aid awarding. Must be student-centered, have a strong understanding of customer service, as well as a strong knowledge of the financial aid process.
Primary/Essential Duties and Responsibilities
Key Success Factors
- Complies with all Federal, State, accreditation and institutional policies and procedures.
- Directly or indirectly leads 1-5 employees in the Financial Planning Department.
- Carries out leadership responsibilities in accordance with the organization's policies, procedures and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Trains, develops and manages Financial Planning department and representatives, re-trains/updates when mandated changes occur.
- Administration of Title IV program.
- Ensures Federal, State, accreditation, and institutional guidelines for student enrollment and financial aid eligibilities are met.
- Monitors student financial assistance process to ensure financial aid packages are established, conveyed and funds are disbursed in a timely manner.
- Advises students in a thorough, complete and customer-service manner to determine financial aid needs/options.
- Answers financial aid questions with students and/or parents.
- Reviews student files to ensure accurate funding.
- Coordinates training of financial planning department staff.
- Assist as needed with "entrance/ exit" loan counseling.
- Ensures timely disbursements of federal funds to students according to Federal, State, accreditation, and institutional guidelines.
- Interacts with outside agencies including the US DOE, State, Accrediting Agency, lenders and guaranty agencies.
- Monitors & maintains electronic data entry, retrieval & reconciliation of all financial aid funds.
- Maintains required federal & state certifications for self & staff to ensure employment eligibility.
- Responsible for accounts receivable and bad debt management.
- Takes appropriate measures to minimize default rate (entrance interview, exit interview.
- Oversees the coordination and completion of required reporting and department quality control activities and measures.
- Department budget preparation, implementation and management.
- Contribute to Campus’ Student Completion rate.
- Contribute to Campus’ Start Show rate.
- 90% Pell disbursements within 4 weeks of start.
- Meet 90/10.
- 98% or higher refund timeliness.
- Timely FA packaging (100% packaged on 6th day of start).
- Meet institutions benchmark for default rate.
At International Education Corporation, we believe that training and education are powerful tools that can help students build a foundation...