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Responsible for the overall planning, organizing and execution of all IT functions at the location. This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.
MRC Internal IT Infrastructure, including all phones, computers, software, video and conferencing, etc.
Develop a high caliber team of software/hardware engineers that will support:
Managed IT business we offer to customers
Solutions Business - software like Docushare, Dell relationships
Make the professional services revenue budget
Work with key Sales Management Executives and manage our database. Develop sales territories, expirations, and other metrics that add value/understanding to our business
Directs operations in executing production tasks according to a documented scheduled that meets or exceeds customer expectations
Produces detailed timeline for each application release and implements effective project by monitoring the progress of the software release and reporting the status
Directs and prioritizes the work load of subordinate personnel
Participates on all hardware and software evaluations and maintains vendor contacts
Bachelors Degree in Computer Science or related field
Minimum eight (8) years experience within Information Technology
Experience with: Connectwise, Shortel, Labtech, E Automate, Link, VM Ware