Director of Insurance Product and Services Portfolio Management
EXL - Hartford, CT

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Across the Insurance and Healthcare business vertical:
  • Drive the product/service development process from the concept to the post-launch implementation and future roadmap development
  • Lead and participate in new product/service concept brainstorming meetings that help identify market needs, competitive threats, regulatory changes, gaps in service offerings and other issues that merit new development
  • Work with key stakeholders to develop a holistic view of the offering including market opportunity, design, delivery, pricing, and business case
  • Using project management, six sigma, and consultative skills develop forward looking roadmaps for each product and service to ensure continuing improvements
  • Work closely with senior leadership from P&C, Life, and Health lines of business in both the front-end and delivery services teams

  • Manage portfolio of product/service development ideas; maintain status and project plans for each product/service idea; drive forward progress through well-orchestrated meetings, workshops, and focus groups. Develop consistent approach to pipeline management including market analysis, SWOT, business case, and future product roadmap
  • Employ six sigma (Lean, DMAIC, and DMADV) discipline to the development of improved product/services. Engage in effective process mapping, identification of non-value steps, and opportunities for technology solutions to improve value of delivered.
  • Drive significant and measurable revenue resulting from new product/service activities
  • Assist with process improvement activities for Trumbull Services

  • 5 – 10 years experience in various roles in the insurance industry
  • Strong project management skills with 6 sigma training a must
  • Prefer Master Black Belt with proven ability to drive results and improve outcomes
  • Strong financial acumen – MBA preferred
  • Proven leadership abilities and strong consultative skills
  • Must be able to navigate a highly disperse workforce and to drive results

EXL - 18 months ago - save job - block
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EXL is a leading provider of offshore business process outsourcing solutions to the Global 1000. EXL strives to build lasting relationships...