Founded in 1997, Women's Care Florida is currently comprised of 24 divisions and 54 practice sites located around west central Florida. Women's Care Florida has rightfully earned a reputation for quality women’s healthcare. We pride ourselves on being the leader in our field by employing dedicated and caring individuals that promote our philosophy of Exceptional Women's Care, Every Patient, Every Time. Women's Care Florida is the premier provider of women's health care in Florida. Each of our Divisions is distinctive in its style and practice and is as individual as the women who entrust us with their care.
We are currently seeking a Director to join our Medical Affairs Department at our Central Business Office in Tampa. The position reports directly to the Chief Medical Officer (CMO).
Position Summary: The medical Director works with the Chief Medical Officer to develop a professional, sustainable, customer-service oriented medical affairs department that will optimally position this respected women’s health corporation to effectively deal with the numerous challenges brought about by an era of health care reform.
Bachelor's degree required
- Responsible for leading and managing operational functions of Medical Affairs Department following direction from the Chief Medical Officer.
- Helps facilitate system-wide effort to improve patient safety and customer satisfaction, promote cultural change and develop metrics to track quality and safety as a corporate-wide priority.
- Acts as an internal consultant linking group improvement projects and initiatives to strategic priorities.
- Develops, facilitates and coordinates quality improvement programs (clinical and operational) resulting in improved patient care, operations and patient experience.
- Provides leadership in developing a culture of continuous improvement. Serves as a coach and mentor for organizational process improvement and is a strong catalyst for change.
- Ensure the safety and well being of patients, and staff through the active support of and integration of guidelines as developed by the Patient Safety and Quality Institute.
- Will work directly with the Chief Medical Officer in the implementation of the group’s Quality Improvement and Safety programs in accordance with regulatory, certification and corporate policies and the strategic plan.
- Serves as a liaison between Medical Affairs and other functional departments and divisions within the organization as well as leadership from outside agencies on special projects relating to improved operations, processes and procedures.
- Researches and analyzes operational, market, clinical and financial data to provide Chief Medical Officer with potential areas of opportunity for transformational change in business processes, clinical outcomes and/or services of broad significance to the organization.
- Serves as a member of Quality Committee and other committees as requested by the Chief Medical Officer
- Participates in analysis of performance data and coordinates completion of reports for presentation to medical and group committees.
- Designs and implements performance scorecards which track clinical results for key clinical services; designs and implements practitioner-specific performance profiles. Requires the ability to work with different data sources, mine data from those sources, and integrate data into a common reporting system/database.
- In conjunction with the CMO and clinical educators, develops and deploys training programs designed to educate staff at all levels of the organization re: performance improvement process and data management tools to promote the implementation, sustainability, and optimization of change/improvement throughout the organization; includes the deployment of training (basic to advanced)
- Facilitates ACOG SCOPE Office Safety Certification efforts
- Keeps appropriate parties apprised of overall progress; communicates with, and listens to, management staff in an effort to understand and resolve the challenges/barriers to the smooth execution/implementation of process improvement activities.
- Supervises activities of employees of the Medical Affairs Department as directed by the Chief Medical Officer.
- Accepts other responsibilities as assigned by the Chief Medical Officer that will be crucial to the mission of the Medical Affairs Department.
MHA, MPH or MBA preferred
5-10 year health industry administrative and management experience
Excellent communication, professional and organization skills
Ability to develop and maintain relationships
Computer proficiency including Microsoft Office programs
Knowledge of practice management systems
Customer / Client service orientation