Director of Online Services
Practice Fusion - San Francisco, CA

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Practice Fusion is seeking an exceptional hands-on leader for our Director of Online Services position. Reporting to the VP of Technical Operations, this role supports the mission critical production infrastructure servicing almost 200,000 physicians and 40 million patients. He/she will provide leadership to team members to build and maintain a high performance organization. The Director will act as a resource for team members regarding processes, standards and support.

Requirements:
Successfully lead a team in a 99.99% uptime SLA environment

3+ years managing a team supporting customer facing SaaS infrastructure

7+ years of experience designing, managing and supporting online infrastructure, including:

Windows IIS web infrastructure

VMware server virtualization

EMC SAN storage systems

Microsoft SQL high availability clusters

Experience with security compliance, including audits and preventative measures

Experience with Amazon Web Services, including EC2, S3, CloudWatch, and Route53

Familiarity with the LAMP stack and NoSQL architecture

Must be able to demonstrate vendor management and negotiation skills

Personal experience with scripting and automation

Experience with capacity management and KPIs necessary to support

Comfortable working in a fast-paced, rapid change environment

Qualifications:
ITIL Certification and demonstrable experience

Industry specific credentials preferred (MCITP, VCE, RHCE, CISSP, PMI, etc.)

BS degree or above in Computer Science, Information Technology, or related field

All candidates for this position must have a successful outcome to a mandatory background audit required by company.