Director of Operations & Production
City of Allen, TX - Allen, TX

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The purpose of this position is to manage the changeover operations and event production at the Allen Event Center (AEC). This is accomplished by directing and monitoring change over crew operations, oversight of event communication, ensuring that scheduled maintenance is completed and coordinating work projects with sub-contractors. Other duties may include coordinating inventory, assisting with the budgetary process, providing various forms of administrative service, and interfacing with other City employees and citizens. This position provides direction to other employees.

Essential Functions:

The information listed below is intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.
  • Supervises the activities of change over crews by planning weekly and yearly activities, generating and coordinating schedules, preparing work orders, maintaining relationships with contractors, providing feedback to work crews on quality of service and checking on change over progress and building maintenance.
  • Coordinates inventory by determining supply and equipment needs, recording information in appropriate systems and making necessary purchases.
  • Assist in the budgetary process by participating in the development and administration of the annual budget, participating in the forecast of funding needs for staffing, equipment, materials and supplies, monitoring and approving expenditures and implementing adjustments.
  • Provides various forms of administrative service by creating and maintaining documents, maintaining appropriate records, drafting informational memos and providing other general services as required.
  • Manages technical aspects for operation of the AEC by recommending and implementing operation policies and procedures for use of building performance spaces and equipment. Develops and coordinates and ongoing program to authorize/approve subcontractors and other non-facility staff in the proper use of facility equipment and systems.
  • Meets with clients and assesses technical needs and assigns staff and equipment accordingly.
  • Creates and implements preventative maintenance program for building event equipment and rigging system.
  • Oversees event planning and execution by researching and implementing contract requirements, problem solving, communicating through email and meetings.
  • Oversees communication with various parties and City departments such as venue management, Fire and Police Departments and the Parks and Recreation Department.

Job Requirements:

Formal Education / Knowledge
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Over three years up to and including five years of relevant experience.

Certification and Other Requirements
Valid Texas Class C Driver’s License, General Knowledge of Stage Rigging, Industry Related Certification (i.e. IAVM, S.T.A.R., IAAM) Preferred

Supplemental Information:

Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Receives limited directions. The employee normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. The assignment may be reviewed upon completion. Performance is reviewed periodically.

Budget Responsibility
Does research for documents, compiles data for computer entry, and/or enters or oversees data entry. Has responsibility for monitoring budget expenditures (typically non-discretionary expenditures) for a work unit of less than department size (programs, activities, projects or small organizational units)

Supervisory / Organizational Control
Work requires supervising and monitoring performance for a group of regular employees or a work unit, including providing input on hiring/disciplinary actions and work objectives/effectiveness, performance evaluations and realigning work as needed. A first line supervisor typically performs their functions.

Work requires analysis and judgment in accomplishing diversified duties. Requires the exercise of independent thinking within the limits of policies, standards, and precedents.

Interpersonal / Human Relations Skills
Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.