Department: Patient Access
Weekly Hours: Full time
Job Title: Director of Patient Access
Shift: Monday to Friday, hours and shift may vary
Duties : Supervises the Patient Access Representatives as well as Insurance Verification Representatives. Interview, hire and train new employees. Responsible for staffing and replacement of personnel. Coordinates record keeping activities to ensure that complete and accurate statistical and demographic information is maintained. Maintains contact with physicians and patients to ensure timely and apprppriate admission to the Hospital. Ensures that all approvals needed prior to admisssion are received and appropiate. Ensures that appropriate demographic and ginancial information i obtained in an accurate and timely manner. Performs Qualtiy Assurance activities. Prepares the annual budgeta and annual report. Monitors monthly expense reports. Ensures that Hospital policies are complied with relating to patients rights, preadminssion verifications, depostis, etc. Updates departmental policies and guidelines.
Qualifications: Extensive customer service experience required. Excellent communication skills. Minimum three years, experience in a managemnt position, preferably in the health care environment. Knowlege of Unity, EHIM, Medhost, SMSNET, Sunrise Midas, Associates Degree required. Bachelor's Degree preferred. CHAA Certification preferred.
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John T. Mather Memorial Hospital - 20 months ago