Director of Service Delivery
Peak 10 - Charlotte, NC

This job posting is no longer available on Peak 10. Find similar jobs: Director Service Delivery jobs - Peak jobs

The Director of Service Delivery (DSD) is a market level executive position, focusing on the consistent and timely execution of service delivery, for the local customer base. The Director of Service Delivery - Market is expected to oversee the market level engineering resources, as they follow processes and procedures, used to deliver contracted Peak 10 services. The DSD will be the local market presence, accountable to customers for all things service related.

Key Responsibilities:
BS is Computer Science, Information Technology or Engineering and over 8 years experience in hosting, IT services, and professional services environments

Previous management of engineering type resources (Support Staff, System Adminstrators, Project Managers, etc…)

Familiar with ITIL v3 Framework for IT Service Delivery

Broad based experience in multiple technology environments including:

Microsoft Server Technologies (IIS, SQL, Exchange, etc…)

VMWare and/or other virtualization technologies- Linux (or other *nix platforms)

Networking and network security administration

Excellent people and proactive communications skillsStrong attention to detail, making and keeping commitments and meeting deadlines

Requirements:
BS is Computer Science, Information Technology or Engineering and over 8 years experience in hosting, IT services, and professional services environments

Previous management of engineering type resources (Support Staff, System Adminstrators, Project Managers, etc…)

Familiar with ITIL v3 Framework for IT Service Delivery

Broad based experience in multiple technology environments including:

Microsoft Server Technologies (IIS, SQL, Exchange, etc…)

VMWare and/or other virtualization technologies-

Linux (or other *nix platforms)

Networking and network security administration

Excellent people and proactive communications skillsStrong attention to detail, making and keeping commitments and meeting deadlines

Peak 10 - 21 months ago - save job - block
Recommended Jobs
Director Business Plan & Strat
Lowe's - Mooresville, NC
Lowe's - 14 days ago

Scientific Health Research and Quality Improv...
Carolina Neurosurgery & Spine Associates - Charlotte, NC
Carolina Neurosurgery & Spine Associates - 5 hours ago

ISP Technical Director
Agdata - Charlotte, NC
Agdata - 20 hours ago
About this company
Peak 10 provides data center management, Web hosting, and other services from nearly 20 data centers located in Florida, Georgia, Kentucky,...