Director of Stewardship
Facing History and Ourselves - Brookline, MA

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Start Date: Immediate

Position Description
The Director of Stewardship is responsible for stewardship of high level donors and other constituents at Facing History and Ourselves. In conjunction with the Chief Development Officer, this individual will conceptualize and implement a broad stewardship program for the organization, which recognizes donor’s philanthropy and commitment and encourages increased support. This will include written communications - including stewardship reports, gift acknowledgement letters, and other special recognition – and customized stewardship strategies to be used for donors and board members. The Director will work with a senior development team to develop, implement, and evaluate an institution-wide comprehensive donor relations and stewardship program to ensure recognition at the time of gift, and appropriate ongoing thanks for donors at every level.

Responsibilities include: §
  • With the Director of Communications,and in close relationship with the Senior Director of External Affairs, coordinate strategies for external and internal communications. Executes strategies and crafts materials that deliver a consistent message to targeted audiences, including the press, donors, and educators. §
  • Works closely with the Executive Director, Director of Communications and Senior Management to develop a multi-channel communications strategy and plan for publications and various communication opportunities, consistent with Facing History’s strategic goals. §
  • Devise communication plans to meet needs of Executive Director and organizational goals; oversee execution of plan, report on performance, and ensure that information is shared internally and externally. §
  • Ensure that all communications needs from Executive Director, Director of Communications + Senior Management are met in timely manner, including drafting emails and press releases, initiating monthly “headlines,” making information available and accessible, and anticipating upcoming communication needs. §
  • Serve as resource for all Staff regarding initiative best practices, including email marketing processes and protocol; present at various Staff retreats. §
  • Serve as primary liaison with External Affairs team – develop work plan, identify metrics, and report on goals quarterly. §
  • Serve as primary liaison with Operations team – serve as project manager for the communications team. §
  • Ensure that Facing History’s work remains timely and relevant. Identify the organization's most urgent priorities and latest information, seeking out interesting organizational events, people and stories; plans the maximum use of this information through new and existing communication vehicles. §
  • Meet weekly with various teams (Facebook, Website, Press) to set strategy, determine content, and ensure consistent branding and messaging. Ensure organization is presented effectively through websites and advise on and write content, as needed. §
  • Manage projects as appropriate from initial concept and writing to final approval. Ensure timeliness and accuracy of all published content. §
  • Ensure Staff are kept up to date on organizational priorities thru internal communications, including Wednesday Notes, staff meetings, Intranet. §
  • Meet with staff from following departments on regular basis to ensure alignment and consistent organizational branding and messaging: Content, Research + Development, Vertical Response, Facebook, External Affairs, HR, Website, Program, Technology. §
  • Lead supervisor to Project Specialist, External Affairs. Ensure short-term and long-term tasks are on-target and completed by deadline. Help Staff to prioritize goals and ensure workflow is on target. Ensure organizational messaging and branding is clear in al work of Staff members. §
  • Builds professional relationships across the organization that support the goal of capturing and making more visible all of the good work being accomplished in offices, departments, and initiatives

Essential Skills/Qualities: §
  • BA/BS required §
  • Minimum of 5 years of work experience in communications and non-profit settings preferred §
  • Ability to manage projects by efficiently planning, budgeting, implementing, and maintaining costs §
  • Interest in, and ability to articulate the mission of Facing History and Ourselves. §
  • Excellent writing, communications, social media and technical skills including MS Office suite; Facebook, Twitter; other database experience a plus §
  • Creative energy, self-starting with the ability to organize and manage multiple assignments in a busy non-profit setting §
  • Ability to work individually and as a member of a team; flexibility

Compensation and Benefits:
In addition to meaningful and rewarding work, Facing History provides an excellent compensation and benefits package including medical, dental, life, short-term & long-term disability insurance, a 403(b) program with a 10% organizational contribution, generous paid time off, an employee assistance plan & a travel assistance plan, pre-tax Transit-pass program, flexible spending health care and dependent care accounts, 4 voluntary Aflac plans, limited free parking and a friendly work environment.