Director of Account Management and Business Development
InRhythm - New York, NY

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About us:
We are NYC based fast-growing technology consulting and advisory firm. We have grown 300% over the last three years and continue to grow at that rate.

We have an impressive track record of success with a wide range of clients from Fortune 500 like Weight-Watchers, Equinox, Barnes & Noble, Hertz, Time Inc to some of the most promising high-growth businesses like Amplify, Yodle.com, Mimeo.com, Booker.com etc.

About you:
Do you like working in a start-up style environment with focus on getting things done and creating immense value?
Do you want to learn and grow every day?
Do you want to work for a smaller company where the passion is both palpable and contagious?

We are looking for a Director of Account Management and Business Development
who can help nurture our already great client relationships and help us grow the business. If you really go out of the way to care and provide great service to the clients and genuinely care about providing awesome service please read on.

About the Position
Were looking for an experienced consultative leader to manage and grow our key accounts. This role requires patience, persistence and excellent interpersonal skills, including closing and negotiation skills. This position reports to the CEO.

Your Responsibilities

Account Management Initiatives:
  • Manage executive-level client and stakeholder relationships and expand client and project portfolio beyond current CIO positions

  • Continue building InRhythms credibility as a thought leader in the technology consulting space by serving as the primary point of contact for all assigned account clients.

  • Build strong client relationships and establishing trust with all key client contacts to mine new opportunities. Act as a dedicated business consultant and trusted advisor.

  • Extensively prepare for client meetings including producing sales and marketing materials as needed.

  • Proactively reach out to clients in order to keep up the relationship and drive new business opportunities.

  • Negotiate and close new pieces of business within existing accounts.

  • Manage multiple client engagements and ensure expectations are reasonable and clearly defined in the scope of work

  • Ensure engagements are completed within the agreed upon scope, time and budget and that client expectations are exceeded

Business Development Initiatives:
  • Identify and partner with enterprises, service providers and agencies that are aligned with the core growth strategies of the business.

  • Find new avenues and channels for business growth including verticals and horizontals. Develop strategic business and marketing relationships.

  • Create industry leading proposals, pitches and other communication documents

  • Negotiate contracts and other business documents to further deal management

Required Skills & Experience
  • Excellent listening and communication skills

  • A minimum of 5-7 years of experience in an enterprise-level software sales role or other high-ticket IT consultative selling role

  • Knowledge of the software development cycle and willingness/aptitude to deepen that understanding.

  • Demonstrated understanding of professional services best practices and a customer first mentality.

  • Excellent interpersonal skills including relationship building skills, negotiation skills and the ability to establish trust and credibility.

  • Must be a self-starter who can learn on the job with minimal oversight.

  • Ability to deal with an extreme level of confidentiality in dealing with all information

Nice to have:
  • Experience managing the software development process.

  • A high-level understanding of web and mobile development trends and technologies and willingness and aptitude to deepen that understanding.

  • Experience with financial analysis and business case development.

  • Experience working in a Professional Services firm with a proven track-record of growing client accounts.

  • Experience working in a Professional Services firm with a proven track-record of growing client accounts.

InRhythm - 18 months ago - save job - copy to clipboard - block
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