Director of Student Services
University of California Merced - Merced, CA

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The University of California, Merced is the newest and tenth campus of the University of California system and the first American research university built in the 21st century. With more than 5,600 students, UC Merced has planned for additional student growth until we reach an enrollment of approximately 25,000 students. With undergraduate, graduate, and PhD programs, plans for a future medical school program, partnerships and community involvement, the UC Merced campus is continually evolving, requiring talented, knowledgeable and dynamic educators, researchers, management and staff.

Under the direction of the Assistant Dean of Student Support for the School of Natural Sciences, the Director of Student Services will create and implement school policies and procedures for the administration of undergraduate student advising for approximately 2,300 undergraduate students (with a growth projection of 15% per year) in the five programs, within the framework of the policies and regulations of the School and University.

Major duties of this position include oversight, responsibility, planning and administration for academic advising for the School of Natural Sciences including all majors, minors, supplemental programs and pre-professional advising, website creation and maintenance, training and supervision of the advising staff, counseling students; developing new approaches to planning and administration; assessing, communicating and recording academic progress; collecting data and offering recommendations for improvements. Assures a welcoming atmosphere for students into the School and direct them to appropriate university resources. Advise and counsel individuals with unique and/or confidential problems, and arranges specialized help for students as needed through other support services with the university.

Qualifications:

• Masters degree in Education or related area.

• Advanced knowledge of advising and counseling techniques.

• Knowledge of common University-specific computer application programs.

• Skills in monitoring/assessing people, processes or services, to make improvements.

• Skills in project management and social perceptiveness.

• Abilities in problem identification, reasoning, ability to develop original ideas to solve problems, persuasion and leadership.

• Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.