Director of User Research and Testing
Ariston Tek, Inc. - Brooklyn, NY

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Wireless Generation is seeking a Director of User Research and Testing to lead a growing team of Design and Qualitative researchers and work alongside various members of the user research team. The User Research and Testing Director will guide research practices and user testing for a ground-breaking K-12 digital curriculum product. The team is involved in a variety of high and low stake engagements at various points in the product developent process. The ideal candidate has in depth experience defining, formulating, and overseeing user research studies.

Responsibilites of Director of User Research and Testing:
  • Work with a team of QUALITATIVE and design RESEARCHERS, stakeholders and product development teams to ensure user research and testing needs are met
  • Work with leaders of the Research & User Testing team to determine how to best serve the testing needs of the Curriculum division at large
  • Facilitate a process to gather feedback from a variety of user testing engagements and house data in a shared system
  • Advise on protocols to gather feedback from a variety of user testing engagements and house data in a shared system
  • Advise on protocols for analysis and sharing of feedback gathered from various testing engagements
  • Serve as a role model in training, motivating, and challenging the team
  • Instrumental in recruiting and hiring new team members as well as ensuring career development and growth
  • Initiate development of standard practices and procedures for the research team to communicate with the larger organization

Required Skills
-Bachelors Degree or equivalent experience -8+ years experience as a Researcher or User Experience Professional -Experience in defining User Testing and research processes -Experience managing a team of professionals -Demonstrated research and analytical abilities

Optional Skills
-Experience working with Agile/Scrum methodology is preferred -K-12 education experience preferred; experience within a software development environment -Strong verbal and written communication skills -Excellent organizational skill; creativity and objective-oriented focus ***15% end of year bonus on top of salary

Ariston Tek, Inc. - 20 months ago - save job