The New York City Department of Probation (DOP) helps build stronger and safer communities by working with and supervising people on probation, fostering positive change in their decision-making and behavior, and expanding opportunities for them to move out of the criminal and juvenile justice systems through meaningful
education, employment, health services, family engagement and civic participation. We are located in every borough across the City and provide three core services–pre-sentence investigations, intake and probation supervision. In summary, DOP ensures that people who enter our system are supervised according to their risk level and receive the support and services they need to abide by the law and be an asset to their communities.
DOP is recruiting for a Director of Workforce Development to oversee, organize and energize efforts in providing job readiness training for clients, coordinating the referral of job seekers to contracted employment vendors and other viable employment openings, and monitoring their connection with, placement to and retention in gainful employment opportunities. With wide latitude for independent judgment and decision making, the Director of Workforce Development will develop and enhance existing structures and implement the required strategies to ensure that DOP clients throughout the five (5) boroughs are identified for and considered for pre-employment, employment, or related services. In addition, in anticipation of changes to GED testing scheduled to take effect January 2014, spearhead efforts to promote testing among qualified probation clients. Duties will include but not be limited:
• Manage the daily operations of the Workforce Development unit, providing quality service to Probation Officers and probation clients.
• Monitor and manage the unit’s outcomes to ensure that all established goals are fully met.
• Work closely with, Small Business Services (SBS) and the contracted workforce development service providers and Unit staff to ensure that the “Employment Works” designed to serve probation clients, is properly promoted and fully utilized.
• Develop recruitment strategies and implement the appropriate outreach to ensure that “Employment Works” and related programs meet their enrollment goals.
• Develop mechanisms for seamless referral process to “Employment Works” and other job opportunities, allowing for effective follow- up and case management services.
• Provide training on and respond to inquiries in the use of the existing Screening tools; create mechanisms to quickly respond to the Individual Achievement Plan (IAP), where employment or related services are required for the clients.
• Develop a process and procedure for identifying clients in need of Ready, Set, Work! And arranging for their participation in these sessions.
• Manage unit staff; supervise and coach staff to improve their performance.
• Analyze data to evaluate progress or deficiencies and perform the corrective action, where necessary, to allow for continuous improvement and the development of new initiatives.
• Attend weekly supervisory meetings to report performance outcomes, review and discuss progress/challenges, and develop plans to ensure that milestones and outcomes are met.
Minimum Qual Requirements
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Have an understanding of the vision and mission of the New Model of NYC Probation and the part that Workforce Development plays in meeting and enhancing the former.
· Demonstrate a critical understanding of the unique barriers and challenges that justice-involved persons face with regard to obtaining employment.
· Strong management experience in workforce development.
· Familiarity with the community resources available to assist clients in securing employment and the incentives available to employers who are able to hire criminal justice involved individuals.
· Knowledge of clients’ rights afforded through Article 23A-NYS Corrections Law and other Federal and State statues.
· Ability to work independently and at the same time as a member of a team.
· Demonstrate excellent interpersonal and team building skills, proven ability to develop strong
partnerships and manage community outreach.
· Ability to multi-task and travel to the various borough offices.
TO APPLY, PLEASE SUBMIT RESUME AND COVER LETTER TO:
External Applicants: https://a127-jobs.nyc.gov/
Internal Applicants: Employee Self Service (ESS)
SUBMISSION OF APPLICATION IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
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