Dispatch Coordinator
Univita Health - Miramar, FL

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It's the new age of independence. And it's changing the way we live.

BE PART OF IT.

UNIVITA

is dedicated to helping people live and age with independence. By providing a single place to find and manage resources which support independent living,

UNIVITA

makes it easier to access care and to age safely at home.

This is your opportunity to join an innovative company with a culture that promotes compassion, trust and accountability.

ABOUT THIS OPPORTUNITY

In this position you will play a critical role overseeing all driver activities including the scheduling of timely delivery and pickup of patient supplies and equipment.

RESPONSIBILITIES

Assure all deliveries are re-examined prior to going out and assure that all consents are properly processed in the system.

Assist delivery technicians via radio, phone and tracking system serving as back-up when necessary.

Close completed orders via the Teletrac/Software program.

Complete, verify and/or fill out required paperwork including: Missing Serial Number report, Driver's Logs, and Driver Inventory report.

Provide ETA's to Call Center, Customer Service, Intake and patients when requested.

Batch and route drivers as necessary.

Assist with monthly inventory count and special order follow-up.

Troubleshoot order or prescription issues and escalate to supervisor, handle delivery issues, tagged doors and reschedules as appropriate.

Relay patient issues/needs to the Customer Service department.
High School diploma or equivalent required

Current, valid and unrestricted Florida driver's license for a minimum of 3 years with no infractions

Previous knowledge of durable medical equipment strongly preferred

Bilingual in both English and Spanish preferred

Ability to demonstrate respect for customer's cultural, ethnic and religious beliefs as well as their personal property

Ability to work independently and is self-motivated

Ability to manage time effectively and has excellent customer service and communication skills

Previous logistics, delivery and dispatch experience strongly preferred

Univita

offers a competitive and complete benefits package.

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