Schedule and dispatch Vendors or Independent Contractors to appropriate locations according to customer requests, specifications, or needs, using radios or telephones. Consult with managerial personnel in order to meet operational goals. Receive, input, and distribute On Demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management. Serve as contact person for all Vendor/ICs within route territories and inform them about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards. Manage contracts with Vendors and Independent Contractors to ensure all new and existing routes are covered as needed. Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Expedite package, freight, or product sorting, moving, bagging, palletizing, loading, unloading, and various other warehouse duties. Determine response needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
Requirements: Education, Experience, and Skills:
HS/GED or equivalent experience required. Associates degree or other vocational/technical school training beyond high school is preferred. 2-5 years courier, logistics, and customer service experience Excellent verbal communication skills Problem solving skills Computer skills including Microsoft Word, Outlook, Internet, & routing software Interpersonal skills ;ability to foster teamwork and motivate/coach others Knowledge of local and regional geographical area Knowledge of principles and processes for providing customer service Accurately and quickly read maps Identify best itinerary based on knowledge of routes Make optimum decisions under pressure and time constraints Handle various light and heavy lifting Must be able to pass a pre-employment drug test Beavex is a drug free work environment.
Additional Information: BeavEx, Incorporated is looking for a Full-Time Dispatcher in Seattle, Washington.
Schedule: 5:00PM - 12:00AM, Mondays to Fridays (Weekends on Occasion)
Ability to lift up to 50lbs Warehouse experience in Critical Parts - PLUS Experience Dispatching in Scheduled/On-Demand Environment - PLUS
Location Description: Seattle
Established in 1989 in New Haven, CT, BeavEx began providing same day delivery services to an eleven branch bank located in Hamden, CT....