Dispatcher
Central Parking System - Romulus, MI

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Dispatcher

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Central Parking System is an Equal Opportunity Employer. Veterans are encouraged to apply.

The Dispatcher/Security Specialist is responsible for the following functions working both inside & outside of the Security Center in a fast paced environment. * Monitoring computer screens & cameras to ensure they are functioning properly * Assisting cashiers & customers * Keeping accurate records of unusual events & notifying the appropriate personnel * Alert management immediately to equipment failures or concerns, lane backups, broken equipment & any suspicious activity * Take inbound customer calls in a fast paced environment * Interact with customers via face to face communications, intercom system, 2 way radio communication & telephone * Make outbound calls to complete customer issue resolution * Respond to daily assignments * Accurately complete daily, weekly & monthly paperwork & spreadsheets * Perform routine maintenance on equipment such as removing jammed credit cards, parking voucher tickets & inoperative gates * Drive company vehicles * Assist on projects as needed Requirements: * Possess outstanding customer service skills * Prior call center experience a plus * Prior customer service experience * High School Diploma or equivalent * Must be PC literate & have experience with Microsoft Office (Word & Excel) * Must be able to work indoors & outdoors in all types of weather * Must be able to remain seated for up to 8 hours per day when working indoors & be able to walk or stand for long periods of time. * Must be able to work a flexible work schedule including nights, weekends & holidays * Must have a valid drivers license & be in good standing Part-time 16 -24 hour/week. Located at Detroit Metro Airport in Romulus, MI 48174 EOE M/F/D/V

Central Parking System is an Equal Opportunity Employer. Veterans are encouraged to apply.

Central Parking System - 15 months ago - save job - block
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