Dispatcher
City of San Antonio - San Antonio, TX

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Under general supervision, is responsible for performing technical radio communications work involving the dispatching of personnel via the operation of radio, telephone, computer terminal or multi-data terminals according to request for service and available manpower. Duties may include some clerical work. Exercises no supervision.

This position is a "grant funded" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Essential Job Functions:
  • Evaluates emergency and non-emergency requests and determines response disposition.
  • Operates a radio transmitter and receiver system, and computer keyboard.
  • Maintains and compiles records of actions taken.
  • Dispatches information requested by Inspectors in the field through use of a two-way radio.
  • Schedules inspections of all trades through the telephone with the use of the computer system.
  • Dispatches safety and building maintenance, transportation operations, and parking personnel to appropriate request for service.
  • Performs related duties and fulfills responsibilities as required.

Job Requirements:
  • Graduation from high school or a General Education Development (GED)
    Certificate.
  • One (1) year of experience in public contact either in person or by telephone.
PHYSICAL REQUIREMENTS:
  • Physical requirements include occasional lifting/carrying of 5 pounds.

Knowledge, Skills, and Abilities:
  • Knowledge of basic telephone techniques and public relations.
  • Knowledge of standard radio broadcasting procedures.
  • Knowledge of dispatch office procedures and equipment.
  • Ability to learn location of local streets.
  • Ability to learn departmental and field operation procedures.
  • Ability to input and retrieve data from computers.
  • Ability to communicate effectively.

City of San Antonio - 13 months ago - save job - block
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When you "Remember the Alamo," don't forget San Antonio! The second-largest Texas city (behind Houston), with a population...