JOB SUMMARY Under minimal supervision, the Suddenlink Dispatcher I monitors scheduled installations and service calls. Attends to multiple sources of information in a communication center.
ILLUSTRATIVE ACCOUNTABILITIES • Provides quality internal and external customer service surrounding Suddenlink’s values • Prioritizes and dispatches customer service requests to available technicians; services as liaison between customer and technician • Communicates with technicians by phone, pager or e-mail ...
Suddenlink - 17 months ago
- save job
-
block
