Sunbelt Rentals, a wholly-owned subsidiary of Ashtead Group plc, is one of the largest equipment rental companies in the U.S. Based in Fort Mill, S.C., we serve the needs of a wide variety of customers – from commercial, residential, municipal and specialized service industries to weekend do-it-yourselfers. With a large network of locations in 34 states and the District of Columbia, we deliver the equipment you need and provide a superior level of customer service.
At Sunbelt Rentals we aspire to be the best player in the industry, not the biggest.
Ensures prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards. This is an inside sales role as well. DUTIES AND RESPONSIBILITIES
Assist PCM in the following:
Coordinating and ensuring the timely and accurate dispatch of rental equipment and tools to customers
Creating and monitoring driver's schedules.
Creating and monitoring receipt and delivery schedules for company equipment.
Review daily and weekly driver logs in accordance with company and DOT standards.
Perform daily truck inspections in accordance with company and DOT standards.
Work closely with other store locations in order to assist them in meeting their customer’s equipment needs.
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt.
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment.
Follow Standard Operating Procedures.
High School Education
Working knowledge of the DOT Federal Motor Carrier Safety Regulations
Customer Service & Dispatch training a plus EXPERIENCE/REQUIREMENTS
At least two years prior knowledge of the applications of various construction/industrial equipment.
Working knowledge of the delivery area.
Able to effectively communicate.
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time
We offer competitive pay and benefits, 401(K)Plan with Matching, and an Excellent Training program.
Sunbelt Re ntals is a Drug Free Workplace. Candidate must be able to pass a pre-employment drug screen and criminal background check.
SUNBELT RENTALS IS AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER
Sunbelt Rentals - 2 years ago
Sunbelt Rentals shines in the equipment rental business. A huge rental equipment company in the US, Sunbelt specializes in the rental and...