UCM application and resume required. Incomplete applications WILL NOT be considered. A typing test must be on file in Human Resources by close of business February 26, 2013 to be eligible for this position.
Hours & Days Vary; Weekends & Holidays included.
Open Until Filled
Provides emergency and non-emergency communications essential to the operation of the Department of Public Safety on a 24 hour basis. Administers secure and safe key check-out procedures.
Education & Formal Training
High school diploma or equivalent
Other Education & Formal Training
Previous dispatcher experience preferred.
Licenses, Certificates, Registrations, & State/Federal Requirements of Position:
Police background check, Criminal History check, Fingerprinting
Other Licenses, Certificates, Registrations, & State/Federal Requirements
Must attend and successfully complete one week of Missouri Uniform Law Enforcement System ( MULES ) training and received MULES certification within six months of hire.
Completion of 40 hour basic communication skills training through APCO or similar organization preferred.
Special Skills, Abilities, and Knowledge:
Attention to detail, Communication skills, including oral, written, and/or nonverbal, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality
Other Special Skills, Abilities, and Knowledge
Knowledge of MULES system preferred.
Knowledge of UCM rules and regulations, university buildings, departments, parking lots and other property preferred.
Communicate orally, aurally, and through written word to diverse individuals and groups.
Ability to hear and discern radio traffic.
Ability to adapt to technological advances.
Ability to process large amounts of information in a short period of time.
Ability to prioritize and respond to information in a responsible and timely manner.
Must present positive public relations attitude.
Ability to remain calm under pressure and during possible catastrophic situations.
Must be mobile and reach 5’1/2" to 6’.
Specify sensory abilities:
Physical & Environmental Factors:
Other Physical & Environmental Factors
Confined to limited work area for duration of duty.
Noisy,busy,constantly changing work environment.
Special Working Conditions:
Irregular work hours., Work in stressful conditions.
Other Special Working Conditions
Shop open 365 days/year and 24 hours/day.
Weekend and holiday work required over 3 round-the clock shifts, as scheduled.
Ability to Keyboard
Keyboarding test required. Minimum speed required - 25 wpm preferred.
Other Special Qualifications
Post-offer Computer Voice Stress Analyzer exam (lie detector).
University of Central Missouri - 2 years ago